Supervisor-front Desk
hace 3 semanas
**Additional Information****Job Number** **Job Category**Rooms & Guest Services Operations**Location**The Westin Resort & Spa Puerto Vallarta, Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico, 48354**Schedule**Full Time**Located Remotely?**N**Position Type** Non-Management***Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
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Mgr-front Desk
hace 7 días
Puerto Vallarta, México Marriott International, Inc A tiempo completo**Additional Information** **Job Number**24204042 **Job Category**Rooms & Guest Services Operations **Location**Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico, 48335 **Schedule**Part Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager...
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Mgr-front Desk
hace 2 semanas
Puerto Vallarta, México Marriott International, Inc A tiempo completo**Job Number** **Job Category** Rooms & Guest Services Operations**Location** Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Management**JOB SUMMARY**Assists the Front Office Manager in administering front office...
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Mgr-front Office Ii
hace 3 semanas
Puerto Vallarta, México Marriott International, Inc A tiempo completo**Job Number** **Job Category** Rooms & Guest Services Operations**Location** Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Management**JOB SUMMARY**Responsible for all front office functions and staff. Areas of...
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Front Desk Supervisor
hace 2 días
Puerto Vallarta, México Marriott International, Inc A tiempo completo**Additional Information** **Job Number**25204284 **Job Category**Rooms & Guest Services Operations **Location**Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico, 48335 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Asistir al personal para acelerar los pagos...
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Supervisor-Front Desk
hace 3 semanas
Puerto Vallarta, México Marriott International, Inc A tiempo completo**Número de Empleo** **********Categoría de Empleo** Rooms & Guest Services Operations**Ubicación** The Westin Resort & Spa Puerto Vallarta, Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico VER EN MAPA**Horario** Full-Time**¿Ubicación remota?** N**¿Reubicación?** N**Tipo de Posición** Non-ManagementAsistir al personal para acelerar los...
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Front Desk Supervisor
hace 19 horas
Puerto Vallarta, México Marriott International, Inc A tiempo completo**Additional Information****Job Number** **Job Category**Rooms & Guest Services Operations**Location**Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico, 48335**Schedule**Full Time**Located Remotely?**N**Position Type** Non-ManagementAsistir al personal para acelerar los pagos problemáticos...
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Supervisor-front Desk
hace 4 semanas
Puerto Vallarta, México Marriott International, Inc A tiempo completo**Job Number** **Job Category** Rooms & Guest Services Operations**Location** The Westin Resort & Spa Puerto Vallarta, Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Assist staff with expediting problem payments (e.g., problems processing credit...
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Supervisor-front Desk
hace 1 semana
Puerto Vallarta, México Marriott International, Inc A tiempo completo**Additional Information****Job Number** **Job Category**Rooms & Guest Services Operations**Location**Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico, 48335**Schedule**Part Time**Located Remotely?**N**Position Type** Non-Management***Assist staff with expediting problem payments (e.g.,...
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Supervisor-front Desk
hace 7 días
Puerto Vallarta, México Marriott International, Inc A tiempo completo**Job Number** 23126497 **Job Category** Rooms & Guest Services Operations **Location** Marriott Puerto Vallarta Resort & Spa, Paseo La Marina Norte 435, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem payments...
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Supervisor-front Desk
hace 3 semanas
Puerto Vallarta, México Marriott International, Inc A tiempo completo**Número de Empleo** **Categoría de Empleo** Rooms & Guest Services Operations**Ubicación** Delta Hotels Riviera Nayarit An All-Inclusive Resort, Carretera Punta Mita Km 0.2, Puerto Vallarta, Jalisco, Mexico VER EN MAPA**Horario** Full-Time**¿Ubicación remota?** N**¿Reubicación?** N**Tipo de Posición** Non-Management**Descripción del...
