Procurement Performance Analyst

**Summary**: About the Role: **About the Role**: **Key Responsibilities**: - Monitor customer interactions - Evaluates, observes, and monitors agent use of various systems as part of their role to support customer engagement and manage transactions helping to ensure accurate documentation. - Ensures adherence to quality assurance policies and procedures,...

**Summary**: Location: Mexico City #Hybrid About The Role: Lead the delivery of individual projects defined as part of the Annual Category Plan, focusing on project delivery with activities including requirements gathering, market analysis, qualifying and selecting suppliers with the relevant Business Partners and stakeholders, as well as non-sourcing...

**Summary**:Location: Mexico City #HybridAbout the Role:The Procurement Team Manager manages NOCC Procurement Compliance, acquires and maintains an updated and in-depth knowledge of Novartis Financial Controls Manual (NFCM), Procurement Controls, Global Procurement Guideline (GPG) and Work Instructions/ standard operating procedures (SOPs) and underlying...

**Summary**: Location: Mexico City #Hybrid About the role: To be responsible for multiple categories in one country OR one cross divisional category in one country part of the Category aligned teams. May lead the delivery of individual projects defined as part of the Annual Category Plan; to focus on project delivery with activities including requirements...

**Summary**:This role supports quality monitoring and evaluating performance of customer-facing Patient and Customer Support agent patient, HCP, pharmacies and or medical sites engagements. This role is responsible for evaluating the customer facing contact center agent use of:- approved talking points, FAQs and knowledge articles- effective customer centric...

**Summary**: Location: Mexico City #Hybrid About the role: This position will lead the effort of implementing and managing global/regional and local Procurement Strategies for CAPEX & OPEX Categories in alignment with key stakeholders. **About the Role**: **Major accountabilities**: - Develop and actioning plans to achieve the targets while driving...

**Summary**: LI-Hybrid Location: Mexico City **About the Role**: - **Major accountabilities**: - Implement global category strategy at local level OR implement sourcing business plan for area of responsibility; directly deploys global category strategy at site level. - Supervise the implementation of sourcing plans for the sub-category & deliver...

**Summary**:Location: Mexico City #HybridAbout The Role:To be responsible for the category as part of the Category aligned teams. May lead the delivery of projects defined as part of the Annual Category Plan.**About the Role**:**Major accountabilities**:- Implement global category strategy at local level OR implement sourcing business plan for area of...

**Summary**: To plan and lead Category initiatives for a clearly defined sub-category within the Patient Support Services for the biggest market in Americas; to develop the sub-category strategy as part of the wider Category Strategy; to lead proactive sourcing projects, specification definition and demand management, as well as manage sub-category-specific...

**Summary**: The role is accountable for partnering with a global Procurement tower to manage a project portfolio, developing procurement vision and strategy, mapping the value chain, understanding cost models, and leveraging expertise in market trends and internal processes to derive innovative strategies. **About the Role**: - Responsible for building...