Reservations Manager
hace 4 semanas
About Us Homma Talent is a specialized hospitality recruitment agency whose vision is to bridge the gap in the hospitality industry's labor shortage in the U.S. by creating a better future for Mexican and Canadian talent. Job Description The Reservations Manager oversees the daily operations of the reservations department, ensuring optimal performance, revenue growth, and team development. This role serves as a liaison between the reservations team, revenue management, and other departments, driving strategic initiatives and maintaining high service standards. Responsibilities: Lead daily stand-up meetings with agents to address questions, discuss incentives, and allocate tasks. Monitor all V.I.P.'s, special guests and requests. Process travel agent checks, manage campaigns, and troubleshoot rate codes. Handle escalated calls and oversee reservation systems. Evaluate agent calls, audit reservations, monitor inbox, and manage schedules. Assist with finance updates and conduct test calls. Review team goals and update incentive files. Requirements: Education and Experience: A 4-year hospitality degree and at least 3 years of related experience in hospitality. Advanced English is required. Opera Experience preferred. Due to visa restrictions, at the moment we are only accepting candidates from Mexico and Canada. The limitation to Mexican and Canadian nationals is a legal requirement tied to the specifics of the TN visa, not a preference of the employer. Benefits: TN Visa provided. 60,000-65,000 USD Annual Gross Income. Plus 15% bonus. Flight from home city to USA. Vacation and PTO after 1 year. 401(K) Company Match after 6 months.
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Reservations Manager
hace 4 semanas
México Homma Talent A tiempo completoAbout UsHomma Talent is a specialized hospitality recruitment agency whose vision is to bridge the gap in the hospitality industry's labor shortage in the U.S. by creating a better future for Mexican and Canadian talent.Job DescriptionThe Reservations Manager oversees the daily operations of the reservations department, ensuring optimal performance, revenue...
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Reservations Manager
hace 4 semanas
México Homma Talent A tiempo completoAbout Us Homma Talent is a specialized hospitality recruitment agency whose vision is to bridge the gap in the hospitality industry's labor shortage in the U.S. by creating a better future for Mexican and Canadian talent. Job Description The Reservations Manager oversees the daily operations of the reservations department, ensuring optimal performance,...
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Reservations Manager
hace 4 semanas
Ciudad de México Homma Talent A tiempo completoAbout Us Homma Talent is a specialized hospitality recruitment agency whose vision is to bridge the gap in the hospitality industry's labor shortage in the U.S. by creating a better future for Mexican and Canadian talent. Job Description The Reservations Manager oversees the daily operations of the reservations department, ensuring optimal performance,...
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Reservations Manager
hace 4 semanas
Ciudad de México Homma Talent A tiempo completoAbout Us Homma Talent is a specialized hospitality recruitment agency whose vision is to bridge the gap in the hospitality industry's labor shortage in the U.S. by creating a better future for Mexican and Canadian talent. Job Description The Reservations Manager oversees the daily operations of the reservations department, ensuring optimal performance,...
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Reservations Coordinator
hace 2 semanas
Ciudad de México, Ciudad de México Rove A tiempo completoREMOTE This role is fully remote, we may have set a location because some job boards require it. Company Description: Rove is a rapidly growing marketplace for luxury property rentals. We are revolutionizing the luxury property rental market by creating a new standard of trust and ease for guests and home owners alike along with property management software...
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Guest Operations
hace 4 días
México RentalQuest A tiempo completoWe are looking for a Guest Operations & AI Optimization Manager to lead our 24/7 Contact Center and Reservations team. This role owns the day-to-day performance of the team while also being responsible for continuously optimizing our AI-assisted support system, which currently handles approximately 65–70% of all inquiries. This is a hands-on leadership...
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Hotel Innkeeper
hace 4 semanas
Ciudad de México Homma Talent A tiempo completoAbout Us Homma Talent is a specialized hospitality recruitment agency whose vision is to bridge the gap in the hospitality industry's labor shortage in the U.The Reservations Manager oversees the daily operations of the reservations department, ensuring optimal performance, revenue growth, and team development. This role serves as a liaison between the...
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Night Manager
hace 7 días
México Marriott Vacations Worldwide A tiempo completo**Job Summary**: Ensuring guest satisfaction from the moment a guest arrives at the resort until they check-out. Provide directions to guest to local destinations. Maintain supplies for front desk area. Answer general interest calls to the area. Responsible for all Front Desk duties such as (but not limited to) check-in, check-out, PBX Operation,...
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Night Manager
hace 5 días
México Marriott Vacations Worldwide A tiempo completo**Job Summary**:Ensuring guest satisfaction from the moment a guest arrives at the resort until they check-out. Provide directions to guest to local destinations. Maintain supplies for front desk area. Answer general interest calls to the area. Responsible for all Front Desk duties such as (but not limited to) check-in, check-out, PBX Operation,...
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Revenue Manager
hace 4 semanas
Ciudad de México Marriott International, Inc A tiempo completo**Número de Empleo** **Categoría de Empleo** Revenue Management**Ubicación** Mexico Regional Office, Ejercito Nacional No. 350 Suite 4C, Mexico City, MÉX, Mexico VER EN MAPA**Horario** Full-Time**¿Ubicación remota?** N**¿Reubicación?** N**Tipo de Posición** Management**JOB SUMMARY**Responsible for overseeing and coordinating the revenue management...
