Payroll Consultant with Swedish

hace 2 semanas


distrito federal, México ADP, Inc. A tiempo completo

Job Summary:

The Payroll Consultant is the single point of contact for the client, managing payroll production and the client relationship for a portfolio.

In addition, this role will participate in system testing as needed and provide consultation to clients and others.

Responsibilities:

  • Responsible and fully accountable for the payroll and audit function of multiple clients.
  • Schedule and run the assigned client payrolls by following standard operating procedures.
  • Maintain complete, accurate, and timely client and employee records based on real-time requests.
  • Maintain complete and accurate client profile notes as well as processing instructions for each client.
  • Balance respective payrolls based on year-end calendar and remit all Third-Party Remittances by defined due dates, complete all Year-End balancing, filing, and respective reporting.
  • Utilize all internal tools and defined processes to ensure optimal productivity and service excellence, making recommendations for best practices to customers.
  • Initiate pre and post-production calls with clients.
  • Answer client calls (dedicated clients, as well as other clients).
  • Work with internal technical support, various production departments, and additional ADP Service hubs as needed to identify a resolution.
  • Deliver the internal and external KPI.
  • Suggest processes and controls tools improvements.
  • Ensure the back-up according to the internal procedure in place.

Knowledge and Skill Requirements:

  • Very good mastery of Swedish and English, both orally and in writing, at minimum B2.
  • Preferred Payroll background.
  • An understanding of the client's trade, business, and organization (payroll calculations, law, and human resources).
  • Accounting knowledge.
  • Customer relationship management.
  • Time management.
  • Client portfolio management.
  • Good interpersonal skills.
  • Analytical skills and an ability to summarize.
  • Organized.
  • Rigorous.
  • Independent.
  • Ability to work within a team.
  • Dynamic and responsive.
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