Supervisor; Quality
hace 4 semanas
**Supervisor; Quality & Development**The Supervisor, Quality and Development is responsible for coordinating and aligning the efforts between the quality assurance team and the training team. They are responsible for developing and sharing information with the customer service and sales team that will achieve client and Allegro goals.QA monitors and trainers will report to this role.**Responsibilities - Supervisor Related**- Ensuring agents understand and comply with all call center objectives, performance standards, and policies.- Answering agent questions regarding best practices or difficult calls.- Identifying operational issues and suggesting possible improvements.- Monitoring and evaluating agent performance, providing learning or coaching opportunities.- Preparing reports and analyzing data to assist management as they determine call center goals.- Working with other supervisors and management team members to support agents and maximize customer satisfaction.- Set goals for performance and deadlines in ways that comply with the company’s plans and vision and communicate them to subordinates- Organize workflow and ensure that employees understand their duties or delegated tasks- Pass on information from upper management to employees and vice versa- Prepare and submit performance reports- Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises- Provide weekly and monthly team meetingsPay: From $14,000.00 per monthExperiência:- Supervisor or QA: 1 año (Obligatorio)Idioma:- Inglés (Obligatorio)
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Supervisor; Quality
hace 14 horas
Hermosillo, México Allegro Response Teleservices A tiempo completo**Supervisor; Quality & Development** The Supervisor, Quality and Development is responsible for coordinating and aligning the efforts between the quality assurance team and the training team. They are responsible for developing and sharing information with the customer service and sales team that will achieve client and Allegro goals. QA monitors and...
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Supervisor Quality
hace 4 semanas
Hermosillo, México Grupo Estrategia A tiempo completoResponsibilities - Supervisor RelatedEnsuring agents understand and comply with all call center objectives, performance standards, and policies.Answering agent questions regarding best practices or difficult calls.Identifying operational issues and suggesting possible improvements.Monitoring and evaluating agent performance, providing learning or coaching...
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Supervisor de Produccion
hace 3 semanas
Hermosillo, México Trigo Quality Solutions México A tiempo completoEmpresa multinacional que ofrece soluciones operativas de gestión de calidad para el sector manufacturero.Solicita: Supervisor de producción con experiência en ramo automotriz**Requisitos**:- Ingeniería industrial a fin o terminada- Experiência 2 años en puesto similar- Disponibilidad de horario- Vivir en la zona sur de Hermosillo- Disponibilidad para...
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Supervisor de Produccion
hace 1 semana
Hermosillo, México Trigo Quality Solutions México A tiempo completoEmpresa multinacional que ofrece soluciones operativas de gestión de calidad para el sector manufacturero. Solicita: Supervisor de producción con experiência en ramo automotriz **Requisitos**: - Ingeniería industrial a fin o terminada - Experiência 2 años en puesto similar - Disponibilidad de horario - Vivir en la zona sur de Hermosillo -...
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MM Quality Assurance Technician 1st Shift
hace 2 semanas
Hermosillo, Sonora, México Creative Food Ingredients A tiempo completoResponsible for ensuring that product quality meets customer specifications through quality testing and safety. Upholding state, federal and local regulations. Works closely with managers and supervisors to ensure quality specifications of product are being followed.BENEFITS: Medical &Vision, Dental, Vacation/Personal Time, 401K+Company Match, AD&D Ins.,...
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Production Supervisor
hace 4 semanas
Hermosillo, México GE Aerospace A tiempo completo**Job Description Summary**: Production Supervisor is in charge of an specific area and shift for GE Aerospace set of products. The main objective is to produce quality parts, in the right quantity, at the right time and at minimum cost. It also seeks to continually improve the efficiency, organize and recommend strategies to ensure that the product is...
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Production Supervisor
hace 15 horas
Hermosillo, México GE Aerospace A tiempo completo**Job Description Summary**: Production Supervisor is in charge of an specific area and shift for GE Aerospace set of products. The main objective is to produce quality parts, in the right quantity, at the right time and at minimum cost. It also seeks to continually improve the efficiency, organize and recommend strategies to ensure that the product is...
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Production Supervisor Ii
hace 4 semanas
Hermosillo, México Te Connectivity A tiempo completoA global manufacturing company is seeking a Production Supervisor in Hermosillo.The ideal candidate will have experience managing production processes, ensuring compliance with safety policies, and optimizing resources to meet production goals.Engineering education is required, along with at least 2 years of supervisory experience.The role emphasizes...
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Maintenance Supervisor
hace 4 semanas
Hermosillo, México Zobele Holding A tiempo completoOur site in** Hermosillo (Mexico)**, is currently looking for a**MAINTENANCE SUPERVISOR**Involved in the **Industrial Operations - Maintenance team**, our Maintenance Supervisor supervises **equipment maintenance services**, implement **preventive maintenance programs** ensuring the correct execution of **corrective maintenance** activities of the industrial...
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Production Supervisor Ii — Lead Manufacturing
hace 3 semanas
Hermosillo, México Te Connectivity A tiempo completoA leading global technology company in Hermosillo is seeking a Production Supervisor to monitor production processes and ensure compliance with safety principles and operational regulations.The ideal candidate should have at least 2 years of experience in a similar role, with a degree in engineering.Responsibilities include managing production activities,...