Oracle | Principal User Experience Designer, Communications | zapopan

hace 3 semanas

zapopan, México Oracle A tiempo completo

At Oracle, we’re committed to creating a state-of-the-art consumer-grade end user experience that will be the factor that distinguishes our software from the competition.

Yes. We’re absolutely serious.

And we can’t do it without your help.

We need thoughtful, talented, multi-faceted user experience designers, who love empowering technology users with high quality interaction and visual design, to bring their creative ideas and their hard work and join our team.

Here’s the kind of person we’re looking for:
  • You thrive on working well with others. You make the people around you better. You love to collaborate with designers, user researchers, engineers, product managers, executives, and inspire them to do their best.
  • You’re a full stack user experience designer. You apply user-centered design methods to interaction design, visual design and aesthetics, typography, motion, human factors, and more as tools in the UX designer’s toolkit. You are better at some than others, but you’re excited to learn and apply each of them into an experience that delights.
  • You get stuff done. You lead your design projects and bring your team along with you. You work to understand stakeholder needs and effectively build consensus around the needs of the people using our applications. You deliver results, on time, and know organization and effective project management builds trust in our ability to execute.
  • You’re a fantastic storyteller. You know that our products tell our customers a story through the user experience. You won’t rest until that story is a compelling one.
  • You love rules and you know when to break them. You think systemically because you know that creating a coherent experience requires it. But you know when the system needs to expand to accommodate a user’s varied conceptual model. And you know when to do something completely unique to create an arresting and product-defining moment in the product that makes users ooh and aah.
  • You don’t already know everything, and you love to learn. You’re inspired by helping users solve their problems. You love finding out you’re wrong. You consume large amounts of quantitative and qualitative data to constantly refine your assumptions.
  • And finally, you want to be part of creating dramatic and impactful change at a company that is committed to becoming a light unto others when it comes to user experience design.

You might have learned your craft via formal training or via on-the-job training. For most candidates, it’s a combination of both. As long as you’ve got experience and passion doing this work at the highest level, we’d love to talk to you and see a portfolio of the work you’re most proud of.

What will you do as a user experience designer on Oracle’s Communications UX team?
  • You will dive deep into Oracle’s Communications products and deliver innovative experiences tailored to the needs of our customers: the world’s leading telecommunication providers and enterprises with communication operations.
  • You will partner closely with Product Management to understand the oftentimes technically-minded customers who use these products, empathize with them, and imagine creative ways we can make their work lives dramatically better.
  • You will partner closely with fellow designers to innovate by designing coherent, seamless, and emotionally resonant, state-of-the-art user experiences for our users.
  • You will partner closely with Engineering to take your designs and turn them into reality.
  • You will partner closely with your colleagues in user research to get customer feedback on your designs, find out where you’ve improved their lives, and where you have more work to do.
  • You will lead your projects and meet often with stakeholders to discuss project status, goals, roadblocks and areas for improvement.
  • You will lead discovery sessions, design critiques, stakeholder reviews and customer demos.
  • You will stay well-informed of changing design technologies/methodologies and help drive process improvements and design strategy.
  • You will develop Communications domain expertise and be comfortable with continuous learning.
  • You will actively mentor junior designers.
  • You will execute and be an internal advocate for the value of the design thinking process.
  • You will work with stakeholders to define and drive UX strategy, prioritization, and culture.
  • You will collaborate with central design teams to advocate for and contribute your use cases back to the Redwood Design System.
  • Your experience designing intuitive UX in telecommunications, or similarly complex industries will be instrumental in understanding the needs of your customers.
  • You will learn, grow, and be challenged.
  • And, if we’re being honest (and we are), you will sometimes make tough compromises, or find things take longer than you want them to, or you will need to work extra hard to convince a colleague of your position, and sometimes you will not get your way.
  • And sometimes, you will get frustrated that Oracle is still growing its design culture. But then you’ll remember, that you’re here to be a founding member of that design culture and help turn Oracle into the place you love to work and have one of the best professional experiences of your life.

If you’re interested, please get in touch. We’d love to hear from you.

Career Level - IC4

Responsibilities

As a member of the User Experience team, you will develop and apply software design/usability processes in the investigation of technical problems. You may develop user profiles, with emphasis on human error control, display issues, visual interaction, physical manipulation and task and objective analyses. You will provide product usability, evaluation and support to product development teams, including the analysis and investigation of applications/systems including tactile methods, visual graphics, web, multimedia, voice response and conversational user interaction. You may assist in developing design concept and implementation, providing input on user design considerations. You may produce specifications describing user needs and internal structures for product in development.

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