Senior Service Delivery Leader — Drive CX Excellence

Overview A global tech leader seeks a CX Delivery High Touch Operations Manager to provide premium-level support to key customers in various industries. Responsibilities This role focuses on enhancing customer satisfaction by ensuring excellence in service delivery, managing relationships, and implementing improvement strategies. Qualifications Ideal...

Overview A global tech leader seeks a CX Delivery High Touch Operations Manager to provide premium-level support to key customers in various industries. Responsibilities This role focuses on enhancing customer satisfaction by ensuring excellence in service delivery, managing relationships, and implementing improvement strategies. Qualifications Ideal...

Overview A global tech leader seeks a CX Delivery High Touch Operations Manager to provide premium-level support to key customers in various industries. Responsibilities This role focuses on enhancing customer satisfaction by ensuring excellence in service delivery, managing relationships, and implementing improvement strategies. Qualifications Ideal...

A global tech leader is seeking a CX Delivery High Touch Operations Manager to provide premium support to key customers. In this role, you will enhance customer satisfaction by ensuring excellence in service delivery, managing relationships, and implementing improvement strategies. Ideal candidates should possess a BS/BA degree, 4-6 years of relevant...

A global tech leader is seeking a CX Delivery High Touch Operations Manager to provide premium support to key customers. In this role, you will enhance customer satisfaction by ensuring excellence in service delivery, managing relationships, and implementing improvement strategies. Ideal candidates should possess a BS/BA degree, 4-6 years of relevant...

A global customer experience company based in Mexico seeks a Senior Operations Manager for Service Delivery. This role involves leading and mentoring managers to enhance customer satisfaction and achieve key performance metrics. Candidates should have at least 3 years in the call center or customer service industries, along with a Bachelor's Degree. The...

The Merchant CX team owns the merchant support experience and ensures its continuous improvement by embedding innovation, and leveraging Generative AI to deliver smarter, faster, and more seamless experiences. Partnering across Ops, Product, and Global CommOps teams, the candidate will improve processes, eliminate friction, and design scalable, data-driven...

Company Overview DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia‑Pacific, Latin America and Africa, such as ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility, as well as auto solutions, food delivery, intra‑city freight, and...

Company Overview DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia‑Pacific, Latin America and Africa, such as ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility, as well as auto solutions, food delivery, intra‑city freight, and...

Company Overview DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia‑Pacific, Latin America and Africa, such as ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility, as well as auto solutions, food delivery, intra‑city freight, and...