Technical Account Manager
hace 1 semana
Improvado is an AI‑powered marketing data platform built for mid‑market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like ASUS, Docker, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. About The Role We are looking for a Tecnical Account Manager who will play a critical role in delivering and overseeing the full spectrum of Improvado’s Product & Services offerings. This is a hands‑on leadership position — not just facilitation — requiring someone who can independently execute complex projects while bringing deep expertise in at least one of the following areas: solution design and architecture, data modeling, marketing, or BI/data visualization. Success in this role is defined by seamless execution of our projects, the ability to influence outcomes through subject‑matter expertise, and consistently driving value for our clients. Key Responsibilities Able to work with clients to utilize marketing analytics and AI tools to analyze campaign performance, derive insights, and optimize strategies. Prioritize customer success with a strong commitment to high‑quality support and delivery. Independently create detailed project and resource plans while collaborating closely with clients and internal Professional Services practice leads. Lead strategic client meetings and consultations, providing guidance and expertise. Manage client relationships end‑to‑end, maintaining accountability throughout the entire client lifecycle. Including contract discussions, upsell opportunities research, and budget management. Partner closely with Sales, Engineering, Product, and Support teams to ensure alignment with company goals and seamless execution. Required Qualifications Fluent in English and confident in client communication to lead client conversations, facilitate discussions, and drive alignment. Proven track record of independently managing and executing projects, with at least 3 years of experience in client‑facing roles such as Project Lead, Sales Engineer, Technical Account Manager, or similar. 3+ years of account management experience within a marketing agency setting, with a focus on enterprise accounts. Solid understanding of data modeling, with working SQL knowledge to query, validate, and troubleshoot data in support of analytics needs. Strong project management skills enabling you to plan, coordinate, and execute projects from start to finish. Nice to Have Curiosity about AI technologies and willingness to explore new ways of working with AI tools. Ability to take ownership and independently resolve customer challenges when needed. What We Offer Remote‑first environment. Strong product/market fit: marketing data product for US‑based enterprises. 20 working days of PTO per year. US holidays and additional days off. Extremely fun & open startup environment. Professional development reimbursement. Job Information Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Sales and Business Development Industries: Internet Publishing Location: Mexico City Metropolitan Area #J-18808-Ljbffr
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Technical Account Manager
hace 3 días
WorkFromHome, México Transmit Security A tiempo completoTechnical Account Manager Join Transmit Security as a Technical Account Manager and help businesses build secure, trusted end‑to‑end digital identity journeys. About the Role As a Technical Account Manager you will build key technical and business relationships, enable customers to fully leverage the Transmit platform, and deliver world‑class customer...
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Technical Account Manager
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WorkFromHome, México Yuno A tiempo completoTechnical Account Manager Remote, LATAM, Full Time, Individual Contributor, 2 years of experience About Yuno Yuno enables any company to accept all available payment methods and manage fraud detection and prevention through a single integration. Founded by experts in the payments and IT industries, Yuno has built a high‑performance payment orchestrator...
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WorkFromHome, México Medium A tiempo completoAbout DEUNA DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. Built by the team behind DEUNA—the fastest-growing Commerce OS in Latin America—ATHIA combines payment intelligence, checkout...
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Remote Technical Account Manager — Payments Platform
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WorkFromHome, México Medium A tiempo completoA fintech startup is looking for a Technical Account Manager to support merchants post-launch. You will monitor technical health, handle incidents, and aid merchants with their technical needs. Ideal candidates have 3+ years in account management or support, strong technical skills in payment ecosystems, and are fluent in Spanish and English. The role offers...
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Remote Technical Account Manager – Payments Platform
hace 3 semanas
WorkFromHome, México Medium A tiempo completoA dynamic payments startup in Mexico City seeks a Technical Account Manager. You will be the primary technical contact for merchants, ensuring operational stability and satisfaction. Key responsibilities include monitoring technical health, managing incidents, and collaborating with teams on improvements. The ideal candidate has 3+ years of experience in...
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Technical Account Manager
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WorkFromHome, México Transmit Security A tiempo completoTransmit Security gives businesses the modern tools they need to build secure, trusted and end-to-end digital identity journeys to innovate and grow. Transmit Security serves many of the world’s largest banks, insurers, retailers, and other leading brands, collectively responsible for more than $1.3 trillion in annual commerce. If you thrive in a dynamic...
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Remote LATAM Technical Account Manager
hace 2 días
WorkFromHome, México Hopper A tiempo completoA leading travel tech company is seeking a Technical Account Manager to serve as a primary technical contact for multiple strategic partners, ensuring effective communication and support for technical inquiries. This role emphasizes problem-solving, analytical skills, and collaboration with different internal teams. The ideal candidate will have experience...
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Remote LATAM Technical Account Manager
hace 2 días
WorkFromHome, México Hopper A tiempo completoA leading travel tech firm in Mexico is seeking a Technical Account Manager who will serve as a primary technical point of contact for strategic partners. This role involves validating technical issues, collaborating with cross-functional teams for process improvements, and ensuring partner inquiries are addressed promptly. Candidates should possess strong...
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Technical Account Manager
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WorkFromHome, México Okta A tiempo completoGet to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and...
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Technical Account Manager
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WorkFromHome, México Yuno A tiempo completoRemote, LATAM, Full Time, Individual Contributor, 2 years of experience Who We Are Yuno enables any company to accept all available payment methods and manage fraud detection and prevention through a single integration. Our strength is in our people, founded by a team of experts in the payments and IT industries, Yuno has built a high-performance payment...
