Mexico Business Management Senior Manager

hace 2 semanas

nuevo león, México Boston Consulting Group A tiempo completo

WHAT YOU'LL DO :
The Mexico Business Management Senior Manager functions as the lead business manager for the Mexico City & Monterrey offices and serves as the "right hand" to the Office Leader (OL).

Through leadership of the Talent Management function, the Business Management Senior Manager is responsible for optimizing the deployment of consulting resources to meet the business needs of the office, system and region, while ensuring that each consulting staff member in the office gets the right set of development opportunities throughout his/her career. The Business Management Senior Manager is the Talent Manager for the Senior Consulting Team in the office (Principals and Partners).

Together with the OL, the South System Lead, Managing Director and Partners, and Talent Manager in the office, the Business Management Senior Manager oversees the full employment life cycle of each member of the non-MDP consulting team. In addition to staffing, these activities include oversight and administration of the professional development processes (career development, career path, training, transition, PTO etc.), affiliation/retention programs, recruiting, pyramid management, and the execution of other programs related to the career and development of the Consulting Team. The Business Management Senior Manager helps to ensure that the office has the right number of people with the appropriate and relevant skills required to meet the current and future needs of our business.

As the most senior member of the Business Services Team (BST) in the office, the Business Management Senior Manager is also expected to produce a smooth, day-to-day operation focused on service, excellence and business acumen, and to help build and reinforce a positive, close-knit office culture. The Business Management Senior Manager is responsible for the general management of the office and for managing the office’s operations and BST employees.

The Business Management Senior Manager functions, in the broadest sense of the word, as a leader in BCG - in the office, the system and the region. The Business Management Senior Manager will provide leverage and support to the OL and Managing Director and Partner group in running the office. The Business Management Senior Manager will coordinate and work in concert with counterparts from other offices in the South System and the NAMR region. As a member of the NABLT, the Business Management Senior Manager will work closely with a wide range of constituents to pilot new programs, drive regional change efforts, coordinate initiatives and to develop, implement, execute and interpret programs and policies related to all local staff.

The individual will report directly to the OL and will directly oversee 6 individuals on their management team, with ~18 total BST reports and have responsibility for the office of ~73 individuals in the Mexico City & Monterrey offices.

YOU'RE GOOD AT :
This position will be responsible for coordination across and participation in activities related to the development, mentorship, recruitment and retention of the non-MDP Consulting Team in Mexico City & Monterrey as well as other office locations in the South as necessary. Responsibilities include:

  • Manage professional development of all consulting staff
    • Oversee administration of Career Development processes for consulting staff
    • Oversee mentorship relationships and programs
    • Ensure delivery of appropriate Learning & Development programs and opportunities working with the regional L&D team
    • Support career transition, transfer and mobility and other programs for consulting staff
    • Manage consulting staff compensation processes in line with regional policies
    • Ensure the effective recruiting of Consulting staff at all levels (entry level and lateral hiring)
    • Provide leadership for other people-related initiatives and projects as needed
  • Operate as the primary point person for issues of morale, retention and affiliation
    • Regularly take the pulse on people issues, bringing issues of importance to the OL’s and Managing Directors & Partners’ attention. Recommend changes where warranted and implement programs to ensure continuous improvement.
    • Monitor red zone report, drive PEOPLE survey and pulse check related initiatives and help to facilitate case team best practices
    • Set agenda for office events in order to foster an environment of collegiality and cohesiveness. Oversee coordination of all office events from small frequent gatherings (e.g., office lunches) to larger multi-day office wide events (annual retreats and team building events, holiday parties etc.)
    • Provide thought leadership on developing and implementing initiatives to address people issues with a focus on Diversity, Equity and Inclusion
  • Plan and manage the pyramid to support the business objectives of the office, system and region
    - Together with the Finance team, accurately forecast staff
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