Chief Business Analyst

We are seeking a seasoned **Chief Business Analyst**with extensive experience in the insurance industry to lead critical digital transformation projects.In this position, you will collaborate with internal and external stakeholders to enhance and modernize customer-facing insurance platforms. You will play a key role in bridging business goals with technical execution, providing strategic guidance to leadership, and ensuring the successful alignment and delivery of the product roadmap.**Responsibilities**- Act as a Product Owner proxy, working closely with offshore teams to define scope, priorities, and user needs- Engage with senior stakeholders, including Directors and executives, to gather, refine, and prioritize business goals and key features- Develop and refine business requirements, transforming them into comprehensive technical specifications for insurance portals and related systems- Collaborate with cross-functional teams to manage the backlog, plan sprints, and refine requirements- Proactively identify delivery obstacles, escalate risks when needed, and coordinate solutions with business and technical leads- Shape the product vision and high-level requirements, ensuring alignment with business objectives and delivery strategies, while supporting the creation of user stories, acceptance criteria, and business rules- Maintain a clear connection between business needs and delivered solutions, verifying that outcomes meet expectations- Coordinate across multiple teams and vendors to ensure clarity and consistency in deliverables**Requirements**:- A Bachelor’s or Master’s degree in Computer Science, Business, or a related discipline- At least 7 years of experience as a Business Analyst or Lead Analyst working on digital transformation or customer-facing portal projects- A minimum of 2 years of experience managing teams or leading within a business analysis capacity- Recent and relevant experience in the insurance sector, including Property & Casualty, Life, Health, or Specialty lines- Strong understanding of Agile practices, including Product Owner responsibilities and Software Development Lifecycle best practices- Proven ability to work with offshore development teams, ensuring effective collaboration across time zones- Exceptional communication skills with the ability to engage and influence senior leadership and executives- Advanced facilitation skills, capable of leading workshops, planning sessions, and cross-functional meetings- Fluent in English, both written and spoken, at a C1 level or higher**We offer**- Career plan and real growth opportunities- Unlimited access to LinkedIn learning solutions- International Mobility Plan within 25 countries- Constant training, mentoring, online corporate courses, eLearning and more- English classes with a certified teacher- Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)- Flexible work schedule and dress code- Collaborate in a multicultural environment and share best practices from around the globe- Hired directly by EPAM & 100% under payroll- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)- 13 % employee savings fund, capped to the law limit- Grocery coupons- 30 days December bonus- Employee Stock Purchase Plan- 12 vacations days plus 4 floating days- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)- Monthly non-taxable amount for the electricity and internet billsEPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.