Front Desk Documentation Officer

hace 2 semanas

Ciudad de México CMACGM A tiempo completo

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 150,000 people worldwide, including 2,900 in Marseilles where its head office is located.POSITION PURPOSEMANAGE ALL COLLECTION D&D, ESTABLISHING A GOOD COMUNICATION CHANNEL WITH ALL THE CUSTOMERS, IN ORDER TO OBTAIN THEIR PAYMENTS ON TIME. ENSURE THAT CUSTOMERS RESPECT THEIR CREDIT TERMS, ALWAYS TRYING TO PROMOTE A NEW SALE AT THE END OF THE COLLECTION, AND ENSURE ALL CHARGES ARE INVOICED AND PAID, NEGOCIATE WITH H.O. WHEN THE CUSTOMER ASK FOR SPECIAL DISCOUNT IN THE AMOUNT OF D&D.ESSENTIAL FUNCTIONS AND BASIC DUTIESCONTACT ALL CUSTOMERS IN ORDER TO GET THEIR PAYMENT, AFTER RELEASING THE CARGO OR AT THE END OF THEIR CREDIT TERM.SEND CUSTOMERS WITH CREDIT THEIR BALANCE UPDATED EVERY WEEK. GETTING THE PAYMENT OR ESTABLIGHING A PAYMENT DATEPUSH TO THE PORT AGENT FOR THOSE DEMURRAGES PENDING TO COLLECT.KEEP A GOOD WEEKLY RECORD OF ALL PAYMENTSPlease ensure you are familiar with the CMA CGM Corporate Internal Mobility guidelines

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