Back Office
hace 6 días
Job Summary:Key Responsibilities:- Resolves complex questions/concerns and refer other inquiries to appropriate areas as needed- Project Management: To initiate, execute, communicate and document projects as needed- May act as a liaison to other departments where follow-up will be required to meet customers needs- Assists in identifying process improvement opportunities- Engages, inspires, educates and mentors, new hires and incumbents- Collaborates with other areas to identify, analyze, and improve processes- Inputs and tracks into the appropriate databasesSupervisory Responsibilities:This job does not have supervisory dutiesPreferred Qualifications:Education and Experience- High school diploma or equivalent experience- 0-3 years of customer service experience, preferred call center experience- 0-3 years insurance industry experience preferredCertificates, Licenses, Registrations- May require a Property and Casualty license, based on business unit requirements- May require passing the SIE exam and obtain the Series 6 and 63 licensesFunctional Skills- Advanced product knowledge and insurance regulations knowledge- Excellent working knowledge of Allstate’s systems required to perform the role- Ability to sell and service policies (based on requirements of the department)- Ability to diffuse customers and agents- Excellent working knowledge of billing concepts and Allstate’s billing systems- Effective oral and written communication skills- Intermediate problem-solving skills- Ability to adjust schedule according to business needIntegon, a Great Place to Work, provides innovative technology and customer support services to major personal lines insurance providers, including Fortune 100 companies rated A+ (Superior), by A.M. Best, for financial strength.
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Tijuana, México motiva contac center A tiempo completo**Vacante para la empresa motiva contac center en Zona Centro -Tijuana, Baja California**: motiva contact center solicita: BACK OFFICE requisitos: 1. Ingles conversacional ( de preferencia) 2. manejo de office 3. typing test 25 % o más. 4. computer skills 5. proactividad 6. calidad en el servicio al cliente. 8. orio laboral de 8:30 am a 6:00 pm....
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Tijuana, México Solnova A tiempo completoWe are hiring for the position of **_On Site_** Customer Service/ Back Office**Requirements**:- Admin or Back Office Experience 6 months minimum- Bilingual: English 85% minimum (written and spoken)- Full Time schedule Availability Monday to Saturday (48hr schedule)- Organized, Proactive & Reliable.- Intermediate PC Skills preferable- Customer Service skills-...
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Tijuana, México CENTRO LOGISTICO VITAL A tiempo completo**CENTRO LOGISTICO VITAL** Importante empresa nacional, dedicada a la comercialización de equipo y materiales para laboratorio y técnicos dentales, analista de back office **Ofrecemos**: - Sueldo base competente de **$10,000 NETOS al mes**: - Prestaciones de ley - Estabilidad laboral - Horario laboral de **lunes a viernes** **Requisitos**: -...
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