Operations Manager
hace 3 días
Urgent Hiring Operations Manager-BrazilIntroductionKey skills and experience- At least 2 years of working experience as an Operations Manager or equivalent role in a BPO (Business Process Outsourcing) setup;- Managed at least 80-100 staff across multiple lines of business;- Excellent verbal and written communication skills in English, with the ability to express ideas clearly and concisely;- Proven track record of meeting and delivering targets and commitments;- Content moderation environment work experience is a plus but not required;- Proficient in Google Suite and online collaboration tools is a plus;- Capable of building productive business relationships with clients;- Strong organizational, managerial, critical thinking, creative thinking, problem-solving,- decision-making, and analytical skills;- Willing to work on public holidays and shifting schedules, including night shifts when needed.Responsibility- Overall in charge of managing program operations and KPIs set by the client, such as Quality Efficiencies, Staffing, and Service Level;- Effective collaboration with team members and co-managers, immediate superior, and othersSupport, groups/departments such as GA, HR, Recruitment, IT, Training and Quality, and Workforce Management define action plans that resolve issues and drive continuous improvement;- Daily communication with the client to align expectations;- Host internal and external Business reviews regularly and present operational performance, clearly communicate insights, and ensure all operational concerns are addressed;- Manage program daily and monthly operating metrics within budgeted expense parameters;- Develop, manage, and maintain employee productivity goals against departmental standards;- Produce monthly operating reports detailing center activity, trend analysis, goals/objective status, and special projects;- Coordinate with the Site Senior Manager on Human Resource recruiting, training, development, and retention.Application Question(s):- Do you have legal authority to work in Sao Paolo, Brazil?
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Operations Manager
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San Luis Potosí, México Flex A tiempo completoAt Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in...
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Project Operations Manager
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San Luis Potosí, México ABB A tiempo completoPosition Project Operations Manager – ABB Company Overview En ABB, ayudamos a las industrias a ser más eficientes y limpias. Aquí, el progreso es una expectativa - para usted, su equipo y el mundo. Como líder del mercado mundial, le daremos lo que necesita para lograrlo. No siempre será fácil, crecer requiere agallas. Pero en ABB, nunca correrás...
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Project Operations Manager
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Project Operations Manager
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San Luis Potosí, México ABB A tiempo completo**Project Operations Manager**:**At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.**:**This...
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San Luis Potosí, México HITACHI ENERGY MEXICO, S.A. DE C.V. A tiempo completo**Description****Grid Integration Operations Center Manager, Mexico**At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society....
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Is Operations Manager
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Operations Manager
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Cerritos, San Luis Potosí, México EōS Fitness A tiempo completoJoin to apply for the Operations Manager role at EōS Fitness1 day ago Be among the first 25 applicantsEōS Fitness is bold, upbeat, and motivating. Neither the routines nor the work environment wait for the status quo. Members and employees alike know how to rise to a challenge and handle it head‑on. The Core Purpose is to create loyal, lifelong fans and...
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Operations Manager
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Manager - Operations
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Operations Manager
hace 4 días
San Luis Potosí, S. L. P., México Integrixpert A tiempo completoUrgent Hiring! Operations Manager-Brazil Introduction Key skills and experience - At least 2 years of working experience as an Operations Manager or equivalent role in a BPO (Business Process Outsourcing) setup; - Managed at least 80-100 staff across multiple lines of business; - Excellent verbal and written communication skills in English, with the...