Bilingual Legal Intake Assistant

hace 2 días

Ladrón de Guevara, México HRPV Mexico A tiempo completo

**Salary**: $15,000-$17,000 MXN net/month**Job Type**: Full-Time | **On-Site in Guadalajara****Benefits**: Full legal benefits + paid trainingAre you a **bilingual professional (English/Spanish)** looking for a stable, long-term career in **Guadalajara, Jalisco**?Join a U.S.based law firm operating in Mexico and start your professional journey in the **legal field** **no prior legal experience required**. We provide **full paid training** and a supportive environment focused on growth and professionalism.**Position Overview**We are seeking a **Bilingual Legal Support Assistant** with excellent communication skills, strong customer service experience, and the ability to work **on-site in Guadalajara**. This role involves supporting attorneys and paralegals, handling client communication, and maintaining organized case records.**Key Responsibilities**- Handle **inbound and outbound calls** in fluent English and Spanish- Provide empathetic and professional case updates to clients- Maintain accurate documentation and organized client records- Follow established legal procedures and support internal legal operations- Use CRM platforms and internal systems to assist attorneys and paralegals**Requirements**:- **Fluent English and Spanish** (spoken and written)- Minimum **1 year of experience** in customer service or call center roles- Strong communication, active listening, and problem-solving skills- Organized, proactive, and detail-oriented- Must **live in Guadalajara** and be available to work **on-site**:- Full-time availability (Monday-Friday)- Experience with CRM systems is a plus- Background in administrative or legal environments is a bonus**What We Offer**- Competitive salary**:$15,000-$17,000 MXN net/month** (based on experience)- Full legal benefits (IMSS, paid vacation, aguinaldo)- **Paid legal training** - no experience needed- Career development and long-term growth opportunities- Supportive, professional, and career-focused work environment**Required Documents for Fast-Track Application**Please have the following ready for accelerated hiring:- RFC- Constancia de Situación Fiscal 2025 (Régimen Sueldos y Salarios)- CURP- NSS (IMSS)- Official ID- Proof of Address**Why Apply?**Pay: $15,000.00 - $17,000.00 per monthApplication Question(s):- Are you available to start working full-time?**Experience**:- Phone Agent/Customer Service: 1 year (required)**Language**:- English fluently (required)Work Location: In person

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