Cloud Support Engineer Ii

hace 2 semanas

Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. - C68 A tiempo completo

Minimum of 3+ years of related professional experience and bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or equivalent military experience. - Experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related). - Experience with Hadoop ecosystems (Apache Spark, Apache Hive). - Experience in data lake architecture and administration. - Ability to communicate effectively in English and Portuguese (written and spoken) within technical and business settings.Are you a tech enthusiast who speaks Portuguese and English? Join Latin America's premier AWS engineering team in Mexico and help shape the future of cloud technology As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets. The Big Data role supports our services that leverage data and produce business insights, which may include using machine learning/artificial intelligence (ML/AI). Helping our customers use and integrate Big Data services in what is arguably our industry’s most exciting space. The portfolio of services covers EMR (Hadoop), DynamoDB (NoSQL), MangoDB, and Apache Cassandra. Key job responsibilities- You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.- You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.- You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.- You will act as interviewer in hiring processes, and coach/mentor new team members.- Knowledge or experience utilizing data analysis techniques such as quantitative or qualitative analysis.- Knowledge or experience in various big data or distributed systems (NoSQL, search and streaming).- Understanding of cloud computing concepts and/or experience with any cloud platforms (AWS, Azure, Google Cloud).- Experience scripting or developing in one or more of the following languages: UNIX Shell, Python, R, Ruby, GO, Java,.NET (C#), JavaScript.

  • Cloud Support Engineer Ii

    hace 7 días

    Ciudad de México, CDMX Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo

    Minimum of 3+ years of related professional experience and bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or equivalent military experience. - Experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching,...

  • Cloud Support Engineer Ii

    hace 7 días

    Ciudad de México, CDMX Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo

    Minimum of 3+ years of related professional experience and bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or equivalent military experience. - Experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching,...

  • Cloud Support Engineer Ii

    hace 7 días

    Ciudad de México, CDMX Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo

    Minimum of 3+ years of related professional experience and bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or equivalent military experience. - Experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching,...

  • Cloud Support Engineer Ii

    hace 7 días

    Ciudad de México, CDMX Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo

    Minimum of 3+ years of related professional experience and bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or equivalent military experience. - Experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching,...

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    hace 7 días

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    Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. - C68 A tiempo completo

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