Bilingual Customer Success

Genesis Management LLC. in Mexico City seeks a bilingual Customer Success Manager to lead Customer Service, QA, and Compliance, ensuring high-quality customer interactions and strict regulatory adherence across U.S. and Mexican requirements.You will monitor QA, provide coaching, manage audits, and partner with Operations and U.S. leadership to reinforce...

Overview Position Objective- Plan, Manage and Control the operation of all pilots in Mexico, as well as the development of projects, strategic and operational objectives, with a focus on Internal/External customer satisfaction. Strengthen and promote the development of strategies to growth the business in the market. Responsibilities Establish work plans for...

Como Ejecutivo/a Customer Success, serás el principal punto de contacto para nuestros clientes. No es un rol de soporte reactivo. Es un rol proactivo donde detectas señales tempranas de riesgo (caída en adopción, falta de engagement, cambios de stakeholder), construyes relaciones sólidas basadas en empatía, y usas datos para diseñar un plan...

We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companies. Our platform is designed to empower remote work, allowing professionals from around the world to collaborate with Australian firms seamlessly. As we continue to expand our services and...

Meet the TeamJoin the Cisco ThousandEyes Customer Success team in delivering AI-powered Digital Experience Assurance across enterprise cloud and hybrid networks. Our Digital First Customer Success organization empowers thousands of global customers to maximize product value through automation, data telemetry, and proactive adoption strategies at scale. We...

Propósito del rolGarantizar que cada cliente activo de Allie adopte la plataforma, obtenga valor operativo real, y mantenga continuidad sin fricciones. Este rol es el punto de contacto principal entre el cliente y Allie post-implementacion: atiende incidencias, conduce revisiones de resultados, y detecta oportunidades de expansion antes de que el equipo...

Customer Success ManagerBilingual Customer Success Manager (English/Spanish) – Customer Service, Quality Assurance & ComplianceGenesisBPO | Polanco, CDMX | On-site | Full-time | Monday–FridayABOUT THE ROLEThe Customer Success Manager owns three functions for the Mexico City operation: Customer Service, Quality Assurance, and Compliance. The Customer...

Propósito del rolGarantizar que cada cliente activo de Allie adopte la plataforma, obtenga valor operativo real, y mantenga continuidad sin fricciones. Este rol es el punto de contacto principal entre el cliente y Allie post-implementacion: atiende incidencias, conduce revisiones de resultados, y detecta oportunidades de expansion antes de que el equipo...

Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...