Collections Specialist 3
hace 2 semanas
El Especialista en Cobranzas 3 es un puesto de nível inicial a cargo de realizar el contacto con el cliente entrante y saliente para fines de cobranzas, en coordinación con el equipo de Operaciones - Incumplimiento de cobranzas. El objetivo general de esta función es ayudar en los esfuerzos de cobro en cuentas de clientes morosas en etapa final.**Responsabilidades**:- Resolver temas de mora y pago atrasado a través de habilidades y tácticas de negociación avanzadas.- Realizar investigaciones, incluida la localización, para desarrollar contactos externos.- Aumentar la recuperación de cartera vencida de diferentes carteras de cobranzas.- Coordinar y compartir conocimientos con cobradores menos experimentados.- Garantizar el cumplimiento de las políticas institucionales y entender cómo las tareas realizadas se relacionan con otras en el equipo.- Seguir los procedimientos y las instrucciones para elegir entre soluciones alternativas para resolver las moras.- Completar todas las tareas de forma precisa, eficiente y bajo supervisión general.- Brindar servicios de cobranza telefónica a los clientes.- Evaluar adecuadamente el riesgo cuando se toman decisiones comerciales, demostrando una consideración particular por la reputación de la empresa y protegiendo a Citigroup, sus clientes y activos, al impulsar el cumplimiento de las leyes, las reglas y los reglamentos correspondientes, acatando la política, aplicando un juicio ético sólido en relación con el comportamiento personal, la conducta y las prácticas comerciales y escalando, administrando e informando los problemas de control con transparencia**Calificaciones**:- 1 año de experiência relevante.- Demuestra una comunicación escrita y verbal clara y concisa de manera constante.**Educación**:- Diploma de bachillerato o equivalente.Área administrativa en Moras 850- **Job Family Group**:Operations - Collections Default- **Job Family**:Core Collections- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting
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Collections Specialist 3
hace 4 días
Ciudad de México Citi A tiempo completoThe Collections Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands...
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Collections Specialist 3
hace 1 semana
Ciudad de México Citi A tiempo completoThe Collections Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands...
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Collections Specialist 3
hace 4 días
Ciudad de México Citi A tiempo completoThe Collections Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands...
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Collections Specialist 3
hace 2 semanas
Ciudad de México Citi A tiempo completoThe Collections Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands...
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Collections Specialist 3
hace 2 semanas
Ciudad de México Citi A tiempo completoThe Collections Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands...
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Collections Specialist 3
hace 1 semana
Ciudad de México Citi A tiempo completoThe Collections Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands...
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Collections Specialist
hace 4 semanas
Ciudad de México ICON Plc A tiempo completoCollections Specialist - Mexico CityICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical developmentCollections Specialist- Mexico City - Insurgentes SurHybrid (3...
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Collections Specialist
hace 1 semana
Ciudad de México Quantum Lending Solutions A tiempo completoAbout the Company Quantum Financial Technologies redefines small business lending with our diverse and adaptable financial solutions. We are a dedicated lending partner focused on empowering small businesses to achieve their growth objectives. We are committed to fueling the growth of enterprises and small-to-medium businesses (SMBs) with our tailor-made...
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Collections Specialist
hace 2 semanas
Ciudad de México Quantum Financial Technologies A tiempo completoAbout the Company Quantum Financial Technologies redefines small business lending with our diverse and adaptable financial solutions. We are a dedicated lending partner focused on empowering small businesses to achieve their growth objectives. We are committed to fueling the growth of enterprises and small-to-medium businesses (SMBs) with our tailor-made...
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Collections Specialist
hace 5 días
Ciudad de México Shiji, US Inc. A tiempo completoShiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night. Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement,...