Bilingual Technical Support

hace 3 días

Azcapotzalco, México AT&T A tiempo completo

Around here, technology is second nature. Big ideas and new innovations aren’t just part of our history, we bring them to life every day in ways that keep millions connected to their favorite apps, entertainment, news, friends and family, and welldaily life. That’s where you come in, making sure our customers can tackle everything from viral video uploads to social chats, and find out on their commute to work who’s moving to the next round in their favorite reality show. All with a seamless experience.We’re only scratching the surface when we’re talking troubleshooting uploading pet pics and swiping right. You’ll find yourself working with our technology teams and engineers to improve the experience for everyone. Think updating knowledge bases for global support teams, flagging technical issues and testing software updates, or making sure your teammates know the latest smartwatch requires a few tweaks to work best with our network.Who makes a great fit for the role? There are a few must-haves:- Advanced English Fluency to engage with U.S. customers and read, write, and understand technical documentation.- Curiosity about technology. If you’ve ever clicked 20 links deep in a wiki article and come out an engineering expert, let’s chat.- Knowledge and ability to navigate Windows, iOS, Android and cloud services (iCloud, Google Drive, OneDrive).Qualified applicants will have a mix of experience or education in Level 1 or 2 technical or help desk support, computer sciences, customer services or other relevant knowledge. Our center operates 7am to 9:15pm CST seven days a week, requiring flexibility in scheduling. In return, we offer the option to work from home the majority of your work shift (3-4 days a week) and the flexibility to help you work around life’s obligations.In order to be considered for remote work accommodations you must have a suitable space to work and a minimum 20 Mbps internet connection.- Base Salary: MXN $26,466- Grocery voucher MXN $2,918- Restaurant voucher MXN $1,912- Medical Insurance- Saving Fund- 50% discount on five lines of AT&T Wireless service.- Vacation days, plus three personal days, life insurance, onsite medical and more.- Paid starting from your first day of training, including benefits.- Daycare discounts with participating child-care centers.- Work from Home Support Allowance

  • Bilingual Technical Support Specialist

    hace 1 semana

    Azcapotzalco, México AT&T Mexico A tiempo completo

    At AT&T we´re redefining the future of connectivity. At our core is a passion to serve our customers with products and services that create connections, improves lives and allows millions to share the stories and experiences that matter. **As a Bilingual **Technical Support Specialist, you will be responsible of**: - Local IT Support (Service Delivery). -...

  • Bilingual Technical Support

    hace 5 días

    Azcapotzalco, México AT&T A tiempo completo

    Around here, technology is second nature. Big ideas and new innovations aren’t just part of our history, we bring them to life every day in ways that keep millions connected to their favorite apps, entertainment, news, friends and family, and welldaily life. That’s where you come in, making sure our customers can tackle everything from viral video...

  • Bilingual Tech Support

    hace 3 semanas

    Azcapotzalco, México Tech Mahindra de México, S. de R.L. de C.V. A tiempo completo

    Are you done with the back to back calls? If you have experience in call center, you may join our team to provide technical assistance through chat to clients in the United States.If you are clearvia chat, you won't need to perform any call!Provide solutions for issues related to low internet speed and cable T. V. issues for the #1 Internet provider in the...

  • Bilingual Tech Support

    hace 3 semanas

    Azcapotzalco, México Tech Mahindra de México, S. de R.L. de C.V. A tiempo completo

    Are you done with the back to back calls? If you have experience in call center, you may join our team to provide technical assistance through chat to clients in the United States.If you are clearvia chat, you won't need to perform any call!Provide solutions for issues related to low internet speed and cable T. V. issues for the #1 Internet provider in the...

  • Bilingual Tech Support

    hace 1 semana

    Azcapotzalco, México Tech Mahindra de México, S. de R.L. de C.V. A tiempo completo

    Are you done with the back to back calls? If you have experience in call center, you may join our team to provide technical assistance through chat to clients in the United States.If you are clear via chat, you won't need to perform any call!Provide solutions for issues related to low internet speed and cable T. V. issues for the #1 Internet provider in the...

  • Bilingual Technical Care Oct. 16th

    hace 1 semana

    Azcapotzalco, México AT&T Mexico A tiempo completo

    This is your chance to make your mark. Introducing our customers to the world’s most robust network all while delivering best-in-class service. You’re the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you’ll get the satisfaction of helping others and connecting our...

  • Specialist Technical Support

    hace 3 semanas

    Azcapotzalco, México AT&T A tiempo completo

    At AT&T, we bring the world together with technology in ways you never imagined. Whether it’s your next big idea or the newest innovation, we’re looking for people like you to lead the way. Your creative solutions could impact innovations across telecommunications, high-speed Internet and pay TV. It’s an opportunity to combine your passions for...

  • Technical Support Chat

    hace 5 días

    Azcapotzalco, México Tech Mahindra de México, S. de R.L. de C.V. A tiempo completo

    Tech Mahindra Una firma líder a nível mundial en Tecnologías de la Información y Comunicaciones (TIC) en México, contamos con vacantes para el área de TECH SUPPORT, brindamos asistencia y soporte Tecnico mediante chat interactivo a nuestros usuarios en toda la unión americana desde nuestro centro de contacto en CDMX. **Requisitos**: -...

  • Technical Support Chat

    hace 3 días

    Azcapotzalco, México Tech Mahindra de México, S. de R.L. de C.V. A tiempo completo

    Tech MahindraUna firma líder a nível mundial en Tecnologías de la Información y Comunicaciones (TIC) en México, contamos con vacantes para el área de TECH SUPPORT, brindamos asistencia y soporte Tecnico mediante chat interactivo a nuestros usuarios en toda la unión americana desde nuestro centro de contacto en CDMX.**Requisitos**:- Inglés...

  • Tech Specialist Support

    hace 3 semanas

    Azcapotzalco, México HSBC A tiempo completo

    -Job descriptionIf you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive...