Incident Management

hace 6 días


Colonia Polanco, México GH A tiempo completo

**Incident Manager****Cliente: HITSS****Modalidad de trabajo**- Híbrido (2x3)- Oficinas: Universidad y Carso**Horario**- Lunes a Domingo en **rol de turnos** con 1 día de descanso- Se cuenta con “comodines” para balancear la asistencia en fines de semana.**Requisitos**- Experiência mínima de **3 años** como Incident Manager o en roles similares de gestión de incidencias.- Conocimientos en:- **DataDog** (monitoreo)- **Fresh Services**:- **Azure DevOps** (gestor de tickets)**Habilidades deseables**- Capacidad de análisis y priorización de incidentes.- Trabajo bajo presión y en esquemas de turnos.- Comunicación efectiva con equipos técnicos y de negocio.- Resolución de problemas de manera ágil y estructurada.**Compensación y Beneficios**- **$24,700 netos**:- **Seguro de Gastos Médicos Mayores**:- **Seguro de Vida**:- Descuentos CarsoTipo de puesto: Tiempo completo, Por tiempo indeterminadoSueldo: $22,000.00 - $24,000.00 al mesBeneficios:- Seguro de vida- Vales de despensaPregunta(s) de postulación:- Es una vacante para rolar turnos, y trabajar híbrido. Si no tienes inconveniente con esta parte ayúdame a agregar tu experiência como Incident management:Experiência:- Data Dog o algún gestor de monitoreo: 3 años (Obligatorio)- gestor de tickets azure devops: 3 años (Obligatorio)Lugar de trabajo: remoto híbrido en 11560, Colonia Polanco, CDMX


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