Campaign Delivery Manager

hace 3 semanas

distrito federal, México Novartis México A tiempo completo

2 weeks ago Be among the first 25 applicants Overview The Campaign Manager serves as the single point of contact for assigned brand teams and drives campaign operations. This role is accountable for ensuring all campaigns are designed, planned, and delivered as per brand expectations. The role works with Digital Production Managers to capture all campaign information, oversee the campaign calendar, and ensure delivery. About The Role Key Responsibilities Act as the primary point of contact for business stakeholders and internal technical teams. Provide process management expertise to ensure the success of daily operations. Collaborate closely with the Digital Production Manager to ensure high‑quality asset handoff from AORs, internal campaign sign‑off, and effective timeline management. Coordinate metadata creation and review business logic for campaigns in close collaboration with Solution Architect. Oversee the development of email build proofs and conduct operational calls to share performance and forecasts with Digital Production Managers. Collaborate on end‑to‑end testing and prepare performance reports. Proactively communicate challenges and risks to brand teams. Update forecast and campaign volume dashboards on a weekly basis. Education BTech or Master’s in Technology, or Master’s in Business Administration (Graduation in Marketing, Data Science, or related field may also be beneficial). Experience 7+ years of experience in SFMC campaign execution and operations, with proven track record of successful email marketing campaign management. Hands‑on experience in SFMC Platform with Email Specialist Certification is mandatory. Good understanding of pharmaceutical commercial data landscape and commercial processes, with experience in healthcare or life sciences industry standards and regulations such as HIPAA compliance. Skills & Qualifications Understanding of the complexity of integrated work in a matrix and geographically dispersed environment. Strong project management skills, ideally with PMP or similar certification. Excellent communication and collaboration skills. Proficiency in marketing automation tools and analytics platforms, with familiarity with GDPR and other data protection regulations. Strong problem‑solving and analytical skills. Experience with campaign optimization techniques. Ability to work under tight deadlines and manage multiple projects simultaneously. Familiarity with and adaptability to new‑generation technologies and trends (GenAI and Agentic AI) is an added advantage. Why Novartis Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Benefits and Rewards Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: Seniority level Mid‑Senior level Employment type Full‑time Job function Management and Manufacturing Industries Pharmaceutical Manufacturing Referrals increase your chances of interviewing at Novartis México by 2x #J-18808-Ljbffr

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