Consult Partner-application Support

**Who We Are**At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.**The Role**Kyndryl Consult is the fastest growing business within the organization and instrumental to the company’s strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system.As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization.This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilization and contribution, client impact and leadership.Contribute to Profitable Growth:- Drive significant financial outcomes through signings and revenue targets- Ensure sustained growth and profitability, managing margin expectations and backlog growth- Support the identification, pursuit and conversion of a pipeline of business development opportunities- Undertake scoping and fee negotiation on engagements, while enduring profitability and understanding and containing riskClient Engagement:- Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executives- Leading C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement- Demonstrate credibility and experience to advise and deliver on complex consulting engagement- Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client referencesOperational Excellence:- Achieve individual and team utilization targets- Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfactionLeadership, Management, People- Lead by example; Fostering a culture of continuous personal and professional development and challenging our people to be curious and innovative and supportive for each other. At the same time ensuring that all outcomes are commercially focused, value adding and effectively executedStrategic Contribution:- Utilize industry and technology expertise to shape and drive the company’s strategic initiatives.- Align with Kyndryl’s strategic vision and contribute to its execution.- Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry.- Proactively develop thought leadership and intellectual capital**Who You Are**Who You AreYou’re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you’re open and borderless - naturally inclusive in how you work with others.Required Skills and Experience:- 10 years of experience in the following requirements:- Experience in Apps Support & Maintenance (AMS).- Knowledge of observability practices and tools.- Proficiency in providing L1, 1.5, 2, and 3 support.- Strong skills in bug fixing and conducting root cause analysis (RCA).- Experience in performing routine maintenance tasks.- Familiarity with App Ops and SREOps practices.- Excellent problem-solving and analytical skills.- Strong communication and collaboration skills.- Ability to work effectively with cross-functional teams.**Preferred Skills**:- Experience with cloud platforms such as AWS, Azure, or Google Cloud.- Familiarity with DevOps practices and tools for continuous integration and continuous deployment (CI/CD).- Proficiency in programming languages such as Java, Python, or.NET.- Understanding of Agile methodologies and experience working in Agile teams.**Being You**Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we ar