SAP Mexico Next Gen

We help the world run better. At SAP, we enable you to bring out your best. Our culture is focused on collaboration, embracing differences, valuing flexibility, and aligning with our purpose‑driven, future‑focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options. What You’ll Build The SAP Mexico Next Gen program is a global‑minded, strategic, paid graduate program that provides recent university graduates with opportunities to find purpose in their careers. This is more than a graduate program; it’s the foundation for a career built on connection, creativity, and impact. Position title: SAP Mexico Next Gen – Cloud RenewalsLocation: Mexico City, MexicoExpected Start: December 2025*Duration: 24 MonthsSchedule: 40 HR/week The SAP Mexico Next Gen – Cloud Renewals will work directly with a Cloud Renewal Executive (CRE). A CRE has overall responsibility for the daily management of assigned Cloud Renewals customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers. The focus of this position is to maximize the value that customers and SAP receive through cloud renewals and use of the customers deployed cloud software. The CRE is expected to serve as the primary point of contact for the customer during renewal negotiations and to maintain customer satisfaction throughout the renewals process. The CRE is responsible for delivering end‑to‑end renewal execution through partnership with Customer Engagement Executives and Account Team, driving toward and ensuring mutually beneficial and successful outcomes. This role is responsible for interfacing with customers on SAP’s behalf to negotiate commercial terms and drive incremental revenue. The CRE will primarily interact with customers via telephone. Develop and implement account strategies and implementation plans for renewal customers that increase revenue retention and growth. Increase cloud revenues through improved renewal rates, inclusive of cross or upsell and potential restructures of the contract. Maintain a close working relationship with other regional business teams such as Customer Success Partners (CSPs), Account Executives (AEs), Global Account Directors (GADs) and other customer‑facing personnel in support of customers and corporate functions necessary to support all assigned accounts. Deal management and commercial negotiation of the entire opportunity life cycle for renewals by providing end‑to‑end renewal execution support; maintain knowledge of commercial negotiation, renewal execution, support on transactional steps related to renewals and replacements. Provide renewal forecasting support by accurately evaluating renewals 12 months in advance of expiration date; clean up data inconsistencies and ensure accurate values and contract dates and maintain through their life cycle. Act as an intermediary for Deals Desk, Legal and other internal SAP Support teams for those accounts within their portfolio, liaising with various approval steps including rev rec, finance, office of CFO, legal, etc. What You’ll Bring Education Requirement: Recent graduate from an academic/university program (less than 2 Years from Graduation Date) Ideal Majors/Concentration: Business, Accounting, Finance, other related majors Language Requirement: English (Fluent – Verbal & Written), Spanish (Fluent) Bonus: Portuguese (Big Plus but not required) Internship or project experience in sales support, customer success, account management, finance, or related areas preferred. Coachable and eager to learn Strong communicator: clear, professional written and verbal skills (global teammates/customers) Customer‑oriented: demonstrates empathy and a desire to understand customer needs and outcomes. Organized and dependable: able to manage timelines, calendar‑driven tasks, and a book of assigned accounts. Detail‑focused: accurate with dates, contract values and data entry; committed to maintaining CRM data integrity. Collaborative team player Ability to work under pressure & meet tight deadlines Where You Belong Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth. Project‑driven Experience: Kickstart your career with hands‑on learning experience, making an impact from day one by contributing to meaningful projects that help the world run better. Gain Visibility: Build relationships with leaders and peers across teams and functions, showcasing your ideas, skills, and creativity in a global, fast‑paced environment. In the Cloud Renewals Center, our people and our culture are central to our success Cloud Renewal Executives demonstrate skills and knowledge in renewal strategy, deal architecture, customer negotiation and internal navigation of commercial and legal teams. If you’re looking for a new challenge, on a growing, impactful, and supportive team, the Cloud Renewal Center is the place for you Start date subject to change depending upon recruitment timeline. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time | Additional Locations: . #J-18808-Ljbffr