Customer Service
Guarda esta oferta y sigue tu búsqueda
Crea una cuenta gratis para guardar empleos, crear alertas y volver a esta oferta desde tu panel.
Al continuar, aceptas nuestros Términos & Política de Privacidad.
Empresa : Mindray Medical
Tipo de empleo : Tiempo completo
Mexico
Descripción del trabajo - Customer Service - PMLS Monterrey Job Responsibilities:- Manage customer service delivery
- Handle customer complaints and issues to ensure timely resolution.
- Carry out project-based service delivery and operation maintenance according to business requirements.
- Monitor service performance indicators and propose improvement plans.
- Maintain and manage customer relationships, and create service value
- Develop customer plans and objectives, and build strong relationships with key accounts.
- Regularly conduct customer visits to Collect customer needs and issues, coordinate resources to fulfill them, and improve customer satisfaction.
- Promote service marketing products and ensure the achievement of business targets.
- Data Analysis and reporting: Continuous Improvement
- Establish and improve customer profiles, analyze customer data, and identify opportunities and risks.
- Regularly report on customer service status and improvement plans to upper-level departments.
- Conduct competitor or market research as required to ensure service competitiveness.
- Coordinate cross-functional collaboration
- Establish a communication mechanism with the sales team, share business information, and jointly promote business development.
- Establish working mechanisms within the service team to ensure timely closure of customer issues and needs.
- Build cooperative relationships with channels and mobilize channel resources in a timely manner to complete service activities.
- Channels Management
- Technical and administrative support to region’s channels, based on projects or key accounts.
- Ensure high-quality standards and processes for channel´s service departments.
- Product knowledge: Relevant professional background; able to master related product knowledge and service skills after training.
- Business insight: Understand market dynamics and customer workflows; able to establish connections with customers.
- Service marketing: Familiar with service marketing methods and able to promote effectively to support customer purchasing.
- Communication and coordination: Able to communicate effectively with internal and external teams and coordinate necessary resources to complete work.
- Accountability: Self-oriented to results and targets. Takes ownership proactively.
- Adaptability and Continuous Learning: Ability to quickly adapt to new technologies, products, processes, and business requirements while maintaining high service quality.
-
Customer Service
Hace 2 días
Monterrey, Nuevo León, México MAHLE Jornada completa $300,000 - $420,000 Por obraYour Contribution As a Customer Service you will be responsible of ensuring the supply of each product in the required quantity and at the right time, in accordance with MAHLE customers' requirements. Ensure the timely and accurate receipt of customer requirements through EDI transactions. Maintain the accuracy and reliability of customer requirements...
-
Customer Service
Hace 3 días
Monterrey, Nuevo León, México MAHLE GmbH Jornada completa EUR 360,000 - EUR 480,000 Por obraTogether, we move the world—we’ve been doing it for over 100 years. At MAHLE, as a leading international development partner and systems supplier to the automotive industry, we pursue the objective of making mobility more efficient, more environmentally friendly, more convenient, and more economical. As part of our dual strategy, we are working both on...
-
Customer Service
Hace 4 días
Monterrey, Nuevo León, México Phrac Internat Jornada completa**Importante Banco Americano, te invita a formar parte de su equipo de trabajo****perfil**Atencion a clientes de Eua via telefonica de en dudas que requiera el cliente, temas de su factura,reembolsos,meses sin interes etc**Requisitos**Experiência 1 año en adelante en servico a clientes via telefonicaPreparatoria o secundaria terminadaIngles avanzado la...
-
Customer Service Representative
Hace 1 día
monterrey, nuevo león, México Uline Jornada completaCustomer Service Representative Pay from $35,500 pesos per month to $38,000 pesos per month Monterrey Branch Carr. Miguel Aleman KM 21 #6 Prologis Park Apodaca Apodaca, N. L. Mexico 66627 Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary...
-
Customer Service Representative
Hace 2 días
Monterrey, Nuevo León, México Vortex Freight Jornada completa $180,000 - $240,000 Por obraCustomer Service Representative Vortex Freight Systems is a third party logistics (TPL) company thatfocuses on delivering customized supply chain solutions for organizationswith operations in Canada, USA and Mexico. We are a modern, entrepreneurial organization that values people and service. As we continue to expand our operations and service offerings, we...
-
Customer Service Specialist
Hace 1 día
monterrey, nuevo león, México Barry Callebaut Group Jornada completaSelect how often (in days) to receive an alert: At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa...
-
Customer Service Representative
Hace 2 días
Monterrey, Nuevo León, México Loyalty Logistics Jornada completa $561,167 - $841,750 Por obraLoyalty Logistics LLC is a Logistics company dedicated to coordinating North American transportation for national and international companies, with import and export operations.We have offices in Montreal QC, Addison IL, and Monterrey, MXWe have the following Vacancy available.Job DescriptionJob DescriptionExceed customer on time pickup and delivery...
-
Customer Service Representative
Hace 2 días
Monterrey, Nuevo León, México Vortex Group of Companies Jornada completa $201,000 - $290,000 Por obraCustomer Service Representative Vortex Freight Systems is a third party logistics (TPL) company thatfocuses on delivering customized supply chain solutions for organizationswith operations in Canada, USA and Mexico. We are a modern, entrepreneurial organization that values people and service. As we continue to expand our operations and service offerings, we...
-
monterrey, nuevo león, México Uline Jornada completaCustomer Service Representative Pay from $35,500 pesos per month to $38,000 pesos per month Monterrey Branch Carr. Miguel Aleman KM 21 #6 Prologis Park Apodaca Apodaca, N. L. Mexico 66627 Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary...
-
CUSTOMER SERVICE AGENT
Hace 10 horas
Monterrey, Nuevo Leon, México UniTeller Jornada completaUNITELLER DE MÉXICO es una Compañía Internacional de Transferencia de Dinero con presencia en Estados Unidos, Latinoamérica y Asia. CUSTOMER SERVICE AGENT OBJETIVO PRINCIPAL: Brindar atención, asesoría y orientación en inglés a usuarios y clientes sobre los servicios de la compañía. Con la finalidad de brindar la mejor experiencia. TAREAS...