11 - Senior Manager, Operations Quality

Req ID: Remote Position: NoRegion: AmericasCountry: MexicoState/Province: Nuevo LeonCity: Monterrey**General Overview**:**Functional Area**: Quality (QUA)**Career Stream**: Operations Quality (OPQ)**Role**: Senior Manager (SMG)**Job Title**: Senior Manager, Operations Quality**Job Code**: SMG-QUA-OPQ**Job Level**: Level 11**Direct/Indirect Indicator**: Indirect**Summary**:Manages and provides direct and indirect supervision to highly-skilled and senior-level professional employees performing diverse roles in more than one function or unit. Provide direction, coordination, education and tools needed to achieve and maintain the site Quality Management System and enable the achievement of quality objectives.**Detailed Description**:Performs tasks such as, but not limited to, the following:- Leads Quality Improvement Programs (QIP) in support of customer requirements and expectations that are considered large in scale and highly complex.- Mentors and trains personnel in the practices of Quality management and Quality improvement (succession development)- Resolves customer issues of high difficulty using quality tools: Root Cause Analysis and Corrective Actions that are effective and timely.- Provides leadership and support in a variety of areas such as, analysis of nonconforming materials and customer return material authorizations.(RMA's), coordinating ESD compliance, supporting customer and 3rd party audits, and the administration of Quality management (Documentation, Change Control, Corrective & Preventive Actions and Calibration)- Supports new customer qualification and New product introduction with supplier assessments, First Article Inspections and oversee generation of product documentation for products / programs of moderate to high risk**Knowledge/Skills/Competencies**:- In depth knowledge of quality metrics, ISO standards and processes.- Strong knowledge of Lean and Six Sigma Manufacturing processes and controls including: Statistical Process Control (SPC), 5S and Value Stream Mapping (VSM)- Excellent knowledge of Quality Management tools including: Failure Mode and Effect Analysis (FMEA) and development of Quality Control Plans- Strong Project Management Skills- Ability to coordinate a wide variety of resources to meet production quality and quantity metrics.- Ability to effectively communicate with a wide variety of internal and external customers.- Ability to effectively lead, manage, train and motivate a diverse group of employees to achieve high production levels within tight time deadlines and in a ~highly dynamic manufacturing environment.- Excellent knowledge of manufacturing processes**Physical Demands**:- The job works in generally good conditions with occasional exposure (10% - 33%) to noise, odours, dust, drafts, chemicals, operating machinery, temperature extremes, hazardous substances, etc.- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Sustained visual concentration on numbers, legal documents.- Occasional overnight travel is required.**Typical Experience**:- 11 to 14 years**Typical Education**:- Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.**Notes**:Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).**COMPANY OVERVIEW**:Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.Celestica would like to thank all applicants, however, only qualified applicants will be contacted.Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.