Customer Service

hace 4 semanas

Ciudad Juarez, México SAGE AUTOMOTIVE INTERIOR A tiempo completo

**SAGE AUTOMOTIVE INTERIOR****Solicita**:**CUSTOMER SERVICE****Descripción y Requisitos****Objective**:Keep daily communication and coordination of shipments with customers and or their carriers, domestic or international to guarantee an excellent customer service and having internal communication with stakeholders including production plants to provide timely information for decision making.**Main Activities**:- Daily communication and coordination of shipments with customers and / or their carriers, Customer Service, Production plants and shipping and/or warehouse personnel.- Report out weekly / daily on customer truck requirements.- Report out weekly on in-transit materials to receive of inter-plant deliveries.- Active participation in team meetings, training may require travel to other plants and in Lamination, warehouse and customer service.- Management of shipment documentation, customer doc dist., domestic and international.- Use of ERP system preferred - Jomar.- Able to function as a back-up CSR- Customer Service hours are GMT-5 may require working extra hours sporadically with rotating Saturdays.- Ability to work unsupervised/unaccompanied.- Management may provide additional responsibilities / assignments as needed.**Job requirements**:- Excellent verbal and written communication skills.- Excellent interpersonal skills.- Ability to work in a team environment.- Self-starter- Demonstrated problem solving skills.- Organized, detailed oriented with ability to multitask.- Prior use or knowledge of ERP / MRP system helpful.- Working knowledge of courier services (FEDEX, UPS, DHL)- Working knowledge of international shipment requirements (exports)- Working knowledge of common carriers, cross docking, inbound logistics and outbound logistics**Education**:High School completed or 2 years university studies minimum, ideal bachelor’s degree in business related fieldExperience and Skills:Minimum 1 year of experience in similar positionOffice intermediateExperienced managing ERP**Language Requirement**:English:Minimum intermediate, ability to maintain conversations in EnglishIdeal: Advanced**Other Requirements**:- Active participation in all aspects of Sage Automotive Interiors Safety program as it applies at the plant(s) and office(s).- Must conform to all Sage Company and Business Policies.**Job Location**:Ciudad Juarez, ChihuahuaWe believe a diverse workforce is crucial to our growth, we are equal opportunity employer.Puesto: Servicio al cliente**Información Adicional**- Tipo de contrato: Permanente- Salario: Negociable- Pais: MEXICO- Estado o Region: Chihuahua- Ciudad: Ciudad Juarez

  • Customer Service

    hace 2 semanas

    Ciudad Juarez, México American International Border Logistics A tiempo completo

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    hace 3 semanas

    Ciudad Juarez, México Avery Dennison A tiempo completo

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    Ciudad Juarez, México WISTRON MÉXICO, S.A. DE C.V. A tiempo completo

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    Ciudad Juarez, México TECMA A tiempo completo

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    Ciudad Juarez, México Emprego MX A tiempo completo

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    hace 1 semana

    Ciudad Juarez, México KTBlack Services A tiempo completo

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  • Customer Service

    hace 7 días

    Ciudad Juarez, México Emprego MX A tiempo completo

    **STONERIDGE** **Solicita**: **Customer Service** **Descripción y Requisitos** **CUSTOMER SERVICE** **Descripción y Requisitos** **JOB SUMMARY**: Coordinates customer contacts received by telephone, in writing, and in person. Initiates continual improvement within ISO/TS 16949 and follows environmental requirements within ISO 14001, comply with the...

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    hace 1 semana

    Ciudad Juarez, México KTBlack Services A tiempo completo

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    hace 3 semanas

    Ciudad Juarez, México Nomicorp A tiempo completo

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    hace 3 semanas

    Ciudad Juarez, México W SILVER S DE RL DE CV A tiempo completo

    Customer Service SupervisorEnsure that all customer orders are processed according to official teadtimesExperience of 2 years in similar position in call centerManage departament workload by monitoring productivity and qualityCounduct escalation outreach to customers when neededPlan and direct warranty activities, and other information to the teamExperience...