Human Resources Specialist

**WHAT MAKES US A GREAT PLACE TO WORK**We are proud to be consistently recognized as one of the world’s best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since its founding in 2009.Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.**WHERE YOU’LL FIT WITHIN THE TEAM**You’ll be part of the Human Resources team supporting Bain’s Global Business Services (GBS) operations in Mexico City. GBS is a global network of five interconnected hubs in India, Malaysia, Mexico, Poland, and Portugal, delivering business operations support in areas like HR, Finance, Legal, Technology, Marketing, and Analytics. Our mantra—“shared innovation, seamless execution”—is at the core of everything we do.**WHAT YOU’LL DO**As a Human Resources Specialist, you'll provide guidance and execution support for HR programs in the GBS Mexico office. You’ll serve as a trusted resource for employees and stakeholders, driving smooth talent processes and consistently upholding Bain’s values.**Core HR Operations & Employee Lifecycle**- Act as the go-to contact for employee benefits questions- Administer local office programs- Liaise with local medical insurance broker, directing complex queries and ensuring resolution- Propose and help implement improvements to benefit offerings- Deliver onboarding presentations and ensure a seamless start for new hires- Conduct new hire orientations and ensure cross-functional onboarding consistency- Manage offboarding logistics, knowledge transfers, and feedback reporting- Support visa/immigration processes in collaboration with external legal counsel**Talent Acquisition**- Coordinate with the Recruiting team on open roles- Route requisitions appropriately for approval and recruitment- Monitor hiring progress and pipeline status- Address stakeholder and organizational concerns- Extend offers as needed**Compensation & Payroll**- Support compensation activities during annual cycles and promotions- Partner with payroll to manage salary changes, off-cycle payments, and terminations- Ensure compensation practices align with both local labor law and Bain’s internal benchmarks- Help manage performance cycles (year-end, mid-year), including tracking and reporting evaluation completions**Employee Relations & Culture**- Oversee offboarding conversations, documentation, and final settlements- Act as first contact for employee relations topics, escalating as needed- Partner with HR leadership on DEI and engagement efforts- Coordinate office-wide communications on policy changes and wellbeing programs**Learning, Development & Performance Management**- Work with global and regional L&D to deliver training sessions- Monitor training compliance and follow up as needed- Prepare data to support career development conversations and identify growth opportunities**ABOUT YOU**- Bachelor’s degree in Human Resources or Business Administration preferred- Minimum 5 years of experience in Human Resources roles- Strong communication, interpersonal, and project management skills- Excellent organizational skills and attention to detail- Proven ability to handle multiple priorities in a fast-paced environment- Self-motivated and capable of working independently- High integrity and ability to handle confidential matters with discretion- Skilled at building trust-based relationships across all levels- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook- Experience with Workday and payroll systems is a plus- Fluency in English- Familiarity with Mexico’s labor laws and HR compliance requirements