Bilingual Food and Beverage Director

hace 4 semanas

distrito federal, México Discovery Land Company A tiempo completo

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This role will be located at one of Discovery Land Company’s locations: Zapotal in Costa Rica.

Zapotal is seeking a Bilingual Food & Beverage Director to join the Food & Beverage Service Department. The Food & Beverage Director is responsible for the leadership and coordination of the F&B Operation, primarily overseeing all outlets, which encompass casual dining to fine dining experiences within the club. The Food & Beverage Director will work to maintain and improve operational standards for both in the front of house and back of house to ensure all guests receive exceptional and genuine service at all times, reflective of international luxury service standards. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.

Join the Discovery family, where quality and service are at the heart of everything we do

Description:

As the Bilingual Food and Beverage Director for Zapotal, you will lead and coordinate all aspects of the F&B operation, ensuring the highest standards of service and profitability. This position is crucial in shaping the Discovery Land Company experience for our members and employees. The Food and Beverage Director must be bilingual in Spanish & English.

Duties & Responsibilities:

  • Promote and oversee the establishment and maintenance of service excellence in the areas of a la carte dining (i.e., breakfast, lunch, and dinner), bars and beverage outlets, private parties, banquets, and special events.
  • Hire, train, develop and support Management and Supervisory level positions as well as line staff and other key Food and Beverage positions at the Project.
  • Work closely with the Executive Chef to develop and manage the Food and Beverage Program’s contribution to lifestyle through the establishment of healthy, delicious choices at every meal.
  • Leverage network contacts to achieve and maintain access to rare and unique products.
  • Communicate regularly with Project management to ensure a coordinated effort at providing year-round service excellence.
  • Ensure compliance with prescribed standards in the areas of guest satisfaction, food costs, labor costs, safety, and sanitation and product preparation.
  • Actively monitor Food and Beverage Program services to ensure standards of operation constantly meet or exceed the presently established guidelines.
  • Troubleshoot as needed to bring standards of service and quality to the desired level of excellence.
  • Manage the development of operating and capital budgets according to the budget calendar, monitor budgets on a monthly basis, and take effective corrective action as required.
  • Maintain operations in accordance with all applicable liquor laws.
  • Attend all relevant operational meetings. Complete daily, weekly, and monthly reports as required.
  • Provide support services to the Marketing and Sales Teams.

Attitudes and Behaviors:

  • Leadership: Demonstrate strong leadership, communication, and organizational skills.
  • Service Excellence: Uphold a commitment to quality and excellence in F&B operations.
  • Teamwork: Work collaboratively to achieve departmental objectives.
  • Flexibility: Adapt to flexible work hours, including evenings, weekends, and holidays.
  • Calm under Pressure: Maintain composure during busy periods.

Experience and Abilities:

  • Degree in Hospitality Management with at least five years' experience in a luxury full-service environment.
  • Five or more years of experience in a restaurant manager or similar capacity, preferably in an international setting.
  • Proven leadership abilities and vision for quality and excellence.
  • Strong knowledge of HACCP and local food safety standards.
  • Excellent communication, leadership, and organizational skills.
  • Language Skills: Ability to read, write, speak, and understand English and Spanish.
  • Experience and Cultural Sensitivity: Familiarity with Latin American culture and business practices is advantageous.

Competencies for Success in the role:

  • Fluency in Spanish and English, with strong oral and written communication skills in both languages.
  • Strategic thinking and vision for quality F&B operations.
  • Exceptional organizational and leadership skills.

Required Education:

  • Degree in Hospitality Management, or a related field.

Health and Safety Needs:

  • Work is primarily conducted in an office environment.
  • Prolonged periods of sitting and computer use may be required.
  • Be able to stand for long periods.
  • Be able to walk for long periods and be exposed to indoor and outdoor temperatures.
  • Potential physical demands include standing for extended periods, lifting items occasionally exceeding 50 pounds, and working indoors and outdoors in various weather conditions.

Benefits:
• Competitive Pay or Wage Range (optional based on state/region laws)
• Medical, Dental, and Vision Benefits
• Paid Time Off and Paid Holidays
• Employee Meals, Referral Incentives, and Recognition Programs
• Holiday Pay
• Professional development and upward mobility opportunities
• Work-Family Culture

About Us:

About the Project - Zapotal Beach Club

Zapotal Beach Club is in harmony with the living nature of Costa Rica. It is a place where unique well-being, creativity, growth, and personal Zen are paramount priorities. Set on the coast of Costa Rica, Zapotal is 2,000 magnificent acres of vibrant nature. Rural and refined, Zapotal embodies a family-focused adventurous lifestyle.

About Discovery Land Company

Founded in 1994 by Michael S. Meldman, Discovery Land Company specializes in building luxury residential private club communities and resorts worldwide. We have grown to be the premier player in the high-end resort residential niche with 20 world-class projects in our portfolio.

We don’t build buildings, but rather we build settings where families can create intergenerational memories and enrich their lives in exquisite and untouched sanctuaries. Our communities are distinct with their own architectural styles, world-class amenities, and high levels of service.

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