Technical Account Manager
hace 4 semanas
Technical Account Manager - LATAM (Remote)Join to apply for the Technical Account Manager - LATAM (Remote) role at dLocal.About dLocaldLocal enables the biggest companies in the world to collect payments in 40 countries across emerging markets.We help global brands increase conversion rates and simplify payment expansion.As a payments processor and merchant of record, we facilitate market entry for our merchants into fast-growing emerging markets.Join our global, remote-first team of over **** members from 30+ nationalities.We offer a flexible culture with travel, health, and learning benefits.Working with us means impacting millions daily and thriving in a challenging, customer-centric environment. Role Overview We seek a Technical Account Manager responsible for managing all technical aspects of customer relationships, serving as the first contact for merchants, and guiding them to optimal solutions.You will collaborate closely with Sales, Account Management, Product, and Development teams to ensure customer success. Key Responsibilities Provide high-quality technical support during onboarding and ongoing operations, ensuring customer satisfaction and strengthening relationships. Develop deep product and technical knowledge to assess and ensure quality for customers. Maximize company revenue through strategic customer engagement. Expand existing customer relationships with new products and operational development. Analyze technical and business needs of prospects to develop tailored solutions. Collaborate with Product and Engineering teams to customize products for clients. Manage customer expectations and lead them toward satisfaction. Build and maintain strong, long-term technical relationships. Oversee product integration and ramp-up processes for success. Required Skills and Qualifications Bachelor's degree in Engineering or Computer Science. At least 7 years of relevant experience. Experience with APIs and ability to explain technical concepts to third parties. Fluent in written and spoken English. Proficiency in SQL. Experience delivering client-focused, tailored solutions. Passion for customer success and understanding client needs. Excellent interpersonal, communication, analytical, and problem-solving skills. Strong organizational skills to manage multiple projects. Payments industry experience is a plus. Knowledge of additional languages is a plus. What We Offer Remote work flexibility from anywhere or our global offices. Flexible schedules driven by performance. Dynamic fintech environment fostering creativity. Referral bonus program. Access to Premium Coursera subscriptions for learning. Free language classes (English, Spanish, Portuguese). Monthly social for team activities. Opportunity to work remotely from anywhere in the world with dLocal Houses. For non-IT roles in Montevideo, 55% office attendance required. Next Steps Our Talent Acquisition team is committed to providing a positive candidate experience.We will review your CV and keep you updated via email.For more information about dLocal, visit our webpage, LinkedIn, Instagram, or YouTube. Additional Details Seniority level: Not ApplicableEmployment type: Full-timeJob function: Sales and Business Development #J-18808-Ljbffr
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Technical Account Manager
hace 4 semanas
WorkFromHome, México Medium A tiempo completoAbout DEUNA DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. Built by the team behind DEUNA—the fastest-growing Commerce OS in Latin America—ATHIA combines payment intelligence, checkout...
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Remote Technical Account Manager — Payments Platform
hace 4 semanas
WorkFromHome, México Medium A tiempo completoA fintech startup is looking for a Technical Account Manager to support merchants post-launch. You will monitor technical health, handle incidents, and aid merchants with their technical needs. Ideal candidates have 3+ years in account management or support, strong technical skills in payment ecosystems, and are fluent in Spanish and English. The role offers...
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Remote LATAM Technical Account Manager
hace 2 semanas
WorkFromHome, México Hopper A tiempo completoA leading travel tech company is seeking a Technical Account Manager to serve as a primary technical contact for multiple strategic partners, ensuring effective communication and support for technical inquiries. This role emphasizes problem-solving, analytical skills, and collaboration with different internal teams. The ideal candidate will have experience...
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Remote LATAM Technical Account Manager
hace 2 semanas
WorkFromHome, México Hopper A tiempo completoA leading travel tech firm in Mexico is seeking a Technical Account Manager who will serve as a primary technical point of contact for strategic partners. This role involves validating technical issues, collaborating with cross-functional teams for process improvements, and ensuring partner inquiries are addressed promptly. Candidates should possess strong...
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Remote Technical Account Manager
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WorkFromHome, México Datacultr A tiempo completoA global SaaS provider is looking for an experienced Technical Account Manager in Mexico City. The role involves managing key banking and fintech clients, solving complex technical challenges, and driving account expansion. Ideal candidates will have experience in sales and possess excellent communication and negotiation skills. This position offers the...
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Remote Technical Account Manager
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WorkFromHome, México Paymentology A tiempo completoA global fintech company is seeking a Technical Account Manager to act as the primary technical contact for clients. This role involves developing relationships, guiding implementation, and addressing technical issues while ensuring client environments meet strategic goals. The ideal candidate has strong payments knowledge and experience managing enterprise...
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Remote LATAM Technical Account Manager
hace 4 semanas
WorkFromHome, México Dlocal A tiempo completoA global payment processor is seeking a Technical Account Manager for a remote role in Mexico, responsible for managing the technical aspects of customer relationships. The ideal candidate will have at least 7 years of relevant experience, a bachelor's degree in Engineering or Computer Science, and exceptional English fluency. The position requires strong...
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Remote Technical Account Manager, SSP Expert
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Remote Enterprise Payments Technical Account Manager
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WorkFromHome, México Paymentology A tiempo completoA global fintech company is seeking a Technical Account Manager to serve as the primary technical contact for clients. This role involves guiding implementation, managing technical issues, and fostering strong client relationships to ensure strategic goals are met. The ideal candidate will possess solid knowledge of payments and prior experience with...
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Remote Technical Account Manager, SSP Expert
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WorkFromHome, México Medium A tiempo completoA dynamic digital solutions firm is seeking a Technical Account Manager to ensure the technical success of publisher partners through seamless integration of their Supply-Side Platform. You will address complex technical challenges, provide consultancy on implementation strategies, and directly influence service quality and satisfaction. The ideal candidate...
