Business System Analyst

PCD Systems es una empresa con mas de 20 años de experiência y consolidada como una de las mejores opciones en cuanto a tecnología de la información se refiere, con nosotros encontrarás un trabajo estable, con buen sueldo, prestaciones de ley, donde podrás aprender y crecer en un excelente ambiente laboral.Se requieren minimo 3 años de experiência como BSA incluyendo minimo 1 año en logística.Ingles indispensable.**About the Role****Key Responsibilities****Strategic Alignment**- Understand and embrace the business and IT strategic direction.- Evaluate business needs and recommend solution options aligned with organizational goals.**Business Analysis & Requirements**- Conduct inquiries and gap analysis for new systems and logistics processes.- Elicit, specify, and model business requirements using BRDs, FSDs, user stories, use cases, process flows, and UI wireframes.- Evaluate COTS (Commercial Off-the-Shelf) solutions against business requirements.**Stakeholder Engagement**- Collaborate with key stakeholders, logistics teams, and leadership during solution evaluation and selection.- Facilitate workshops, interviews, and requirement-gathering sessions.- Maintain positive relationships with vendors, customers, and internal teams.**Project & Documentation Management**- Oversee medium-to-large, complex logistics projects or multiple projects simultaneously.- Develop and maintain up-to-date documentation, including BRDs, FSDs, Test Plans, Test Cases, User Guides, and Traceability Matrices.- Manage requirement changes, enhancements, and system updates.- Perform peer reviews and provide constructive feedback to other BSAs.**Quality Assurance & Testing**- Develop test plans, write test cases, and perform system testing.- Coordinate and support User Acceptance Testing (UAT) with logistics SMEs.- Validate test results in collaboration with SQAs and developers.- Ensure delivered solutions meet business needs and add measurable value.**Implementation & Support**- Participate as a key member during system implementation and rollout.- Develop and deliver training materials for end users.- Serve as an escalation point for complex issues.**Continuous Improvement & Compliance**- Drive logistics process optimization through metrics, KPIs, and trend analysis.- Ensure compliance with IT, security, and quality policies.- Share best practices, knowledge, and improvements across the organization.- Proactively investigate emerging technologies and logistics solutions.**Requirements**:- Bachelor’s degree in Computer Science, Information Systems, Business Administration, Logistics, or related field.- Proven experience as a **Business System Analyst**, preferably with specialization in **Logistics or Supply Chain**.- Strong knowledge of logistics operations, warehouse management systems (WMS), and transportation systems (TMS).- Hands-on experience with **requirements elicitation, documentation, testing, and UAT**.- Strong project management and stakeholder management skills.- Excellent communication skills, with ability to work across business and IT teams.- Problem-solving mindset with attention to detail and urgency.- Knowledge of SDLC methodologies, Agile/Scrum preferred.**Nice to Have**- Experience with ERP systems (SAP, Oracle, etc.) focused on logistics modules.- Certifications: CBAP, PMI-PBA, or Agile Business Analyst.- Exposure to cloud-based logistics platforms.Tipo de puesto: Tiempo completo, Por tiempo indeterminadoSueldo: $30,000.00 - $45,000.00 al mesBeneficios:- Aumentos salariales- Opción a contrato indefinido- Trabajo desde casaLugar de trabajo: remoto híbrido en Technology Park Guadalajara, 45010 Zapopan, Jal.