Graduate Customer Success Manager
hace 7 horas
Join to apply for the Graduate Customer Success Manager role at Canonical . Role Overview Customer success at Canonical is a strategic department focused on reducing risk and churn, facilitating product adoption, and supporting expansion within existing accounts. Customer Success Managers (CSMs) build trust with customers and ensure they have the best experience navigating Canonical's offerings, including Ubuntu and other open source products. Location This role is remote and open worldwide. Key Responsibilities Support customers by resolving ticket requests. Enhance documentation related to problem solving, onboarding, and FAQs. Lead campaigns through digital channels. Identify high potential and high risk customers. Onboard new customers and introduce products like Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, and data applications. Collaborate with Sales and Support teams to develop engagement plans. Engage with your customer portfolio to identify risks. Gather and format customer feedback for product team review. Candidate Profile Experience in customer-facing roles. Empathetic, with a passion for helping others. Interest in technology, especially Ubuntu and open source. Excellent presentation and organizational skills. Team player capable of cross-department collaboration. Proficiency in additional languages (Japanese, Korean, Spanish, Portuguese, German, French, Italian) is a plus. What We Offer Competitive compensation, annual reviews, and benefits including remote work, learning budgets, travel opportunities, and more. We value diversity and are an equal opportunity employer. #J-18808-Ljbffr
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Graduate Customer Success Manager
hace 2 semanas
WorkFromHome, México Canonical A tiempo completoJoin to apply for the Graduate Customer Success Manager role at Canonical 2 months ago Be among the first 25 applicants Join to apply for the Graduate Customer Success Manager role at Canonical The role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn,...
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Graduate Customer Success Manager
hace 2 semanas
WorkFromHome, México Canonical A tiempo completoJoin to apply for the Graduate Customer Success Manager role at Canonical 2 months ago Be among the first 25 applicants Join to apply for the Graduate Customer Success Manager role at Canonical Get AI-powered advice on this job and more exclusive features. The role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department...
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Graduate Customer Success Manager
hace 2 semanas
WorkFromHome, México Canonical A tiempo completoJoin to apply for the Graduate Customer Success Manager role at Canonical 2 months ago Be among the first 25 applicants Join to apply for the Graduate Customer Success Manager role at Canonical Get AI-powered advice on this job and more exclusive features. The role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department...
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Graduate Customer Success Manager
hace 2 semanas
WorkFromHome, México Canonical A tiempo completoJoin to apply for the Graduate Customer Success Manager role at Canonical 3 months ago Be among the first 25 applicants Join to apply for the Graduate Customer Success Manager role at Canonical Get AI-powered advice on this job and more exclusive features. The role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department...
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Graduate Customer Success Manager
hace 2 semanas
WorkFromHome, México Canonical A tiempo completo2 months ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. The role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing...
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Graduate Customer Success Manager
hace 3 semanas
WorkFromHome, México Canonical A tiempo completoThe role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers...
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Graduate Customer Success Manager
hace 2 semanas
WorkFromHome, México Canonical A tiempo completoThe role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers...
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Customer Success Manager
hace 3 semanas
WorkFromHome, México TITAN A tiempo completoCustomer Success Manager – TITAN Join TITAN , a no-code, fast‑paced startup in the Salesforce ecosystem, as a Customer Success Manager in North America. As a Customer Success Manager , you will manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships...
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Graduate Customer Success Manager
hace 7 días
WorkFromHome, México Canonical Group Ltd A tiempo completoOverview The role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned...
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Customer Success
hace 3 semanas
WorkFromHome, México Canonical A tiempo completoJoin to apply for the Customer Success - Team Manager role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers...
