Tech Lead Virtual Desktop Environment

**Tech Lead Virtual Desktop Environment**As a Tech Lead Virtual Desktop Environment you will be responsible for overseeing the design, implementation, maintenance, and enhancement of productivity, collaboration, and user experience within Thomson Reuters..About the Role:In this opportunity as **Tech Lead Virtual Desktop Environment,** you will:Implementation and Deployment:Oversee deployment of VDI infrastructure.Collaborate closely with technical teams, adhering to industry best practices.Configure virtualization platforms, provision virtual desktops, and ensure seamless integration with existing systems.Architecture Design:Work with stakeholders to design and deploy a scalable, efficient VDI architecture.Plan resource allocation, network connectivity, storage capacity, and user access controls.Performance Optimization:Monitor and optimize the VDI environment for peak performance and responsiveness.Manage resource allocation, load balancing, and troubleshoot performance issues to maintain a smooth user experience.Security and Compliance:Implement robust security measures to protect VDI infrastructure and sensitive data.Capacity Planning and Scalability:Monitor resource usage and plan for capacity growth to meet evolving business needs.Identify potential bottlenecks and scale the VDI environment to ensure optimal performance and user satisfaction.Documentation and Reporting:Maintain accurate documentation of the VDI infrastructure, including system configurations, procedures, and troubleshooting guides.Generate regular reports on system performance, utilization, and security metrics to track the effectiveness of the VDI environment.Leadership and Mentorship:Oversee the design, installation, and maintenance of the VDI infrastructure, ensuring optimal performance and scalability.Mentor and guide junior engineers within the team, fostering their technical growth and knowledge.About You:You're a fit for the role of **Tech Lead Virtual Desktop Environment** if your background includes:Bachelor’s degree in computer science, information technology, or a related field.At least 9+ years of experience with virtual desktop technologies such as Azure Virtual Desktop (AVD) and Citrix.In-depth knowledge and hands-on experience with Azure Virtual Desktop architecture, configuration, deployment, and management.Proficiency in other relevant Azure services, including Azure Active Directory, Azure Networking, and Azure Monitor.Understanding of Azure Virtual Desktop concepts such as host pools, session hosts, and management tools.Hands-on experience implementing Nerdio over AVD.- Knowledge of networking concepts, including LAN/WAN, routing, switching, and protocols like TCP/IP, DNS, and DHCP, along with network optimization.Deep understanding of modern endpoint security practices, VDI infrastructure, and data protection methodologies.Proficiency in scripting languages (e.g., PowerShell, Python, Bash) for automation and customization of solutions.Strong problem-solving skills and the ability to diagnose and resolve complex technical issues.Excellent communication skills, capable of articulating complex technical concepts to both technical and non-technical stakeholders, and effectively working with cross-functional teams.LI-SB3**What's in it For You?**You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:- ** Hybrid Work Model**: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected- ** Wellbeing**:Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, and employee incentive programs; resources for mental, physical, and financial wellbeing.- ** Culture**: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.- ** Learning & Development**: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.- ** Social Impact**: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social, and Governance (ESG) initiatives for local and global impact.- ** Purpose-Driven Work**: We have a superpower that we’ve never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help upho