QA Group Lead — Hybrid, Global Growth
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inDrive is seeking a QA Group Lead to oversee a team of 5-7 QA Specialists within the CS Operational Excellence department in Mexico. You will mentor staff, coordinate workflows, and ensure high-quality evaluations across the region and processes.
You will drive calibration, governance, and performance reviews, while guiding continuous QA improvements and cross-team collaboration to meet quality KPIs.