Associate Manager, Software Engineering

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.**Associate Manager, Software Engineering - Research Methodologies****Why We Have This Role**Qualtrics is seeking an Associate Manager, Software Engineering to join our growing Engineering function in our Mexico City office. If you have a Bachelor’s degree, have 5+ years of software engineering experience, and want to work at a fast-growing tech company, Qualtrics could be the place you’ve been dreaming about.**How You’ll Find Success**- Strong level of curiosity- Ability to create trust in customers and teams through thorough communication- Takes initiative and shows scrappiness in getting things done- Proven ability to work well in teams - partnering with managers, cross functional teams, and teammates- Takes analytical mindset to approach problems and find solutions- Shows desire to learn new skills and grow in the role**How You’ll Grow**- Able to create and maintain a connection culture, continuously communicating an inspiring vision, valuing people, and giving them a voice- Through mentoring, teaching, and reviewing, help engineers on your team make sound architectural decisions, improve their code craftsman skills, have a growth mindset, and get out of their comfort zone.**Things You’ll Do**- Own engineering roadmap for the product and work with stakeholders to build quarterly plans- Actively manage team of employees, gathering and providing candid feedback, mentoring and coaching individuals and delegating appropriately- Instill best practices for software development and documentation, assure designs meet requirements and deliver high-quality work on timely schedules- Drive planning meetings, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to your customers- Help us grow a Mexico site and global team of software engineers. Implement hiring plans and career development strategies for the engineering team- Guide your team to develop scalable and robust SaaS and PaaS solutions products to solve complex business problems.- Work directly with our global clients to provide solutions and a great customer experience.**What We’re Looking For On Your Resume**- Managed and coached software developers ranging in experience from graduate level up to seasoned professionals.- You are proactive and able to deliver on initiatives that you start; you get things done and have a proven record of doing so.- Has worked with design and product teams to understand needs, propose features, create early prototypes, and transform them into exciting end-user features- Has developed scalable, fast, robust, and rich web-based solutions to solve complex business problems, using the latest frontend and backend technologies- Experience working in NodeJS, Ruby on Rails, MySQL and AWS technologies- Experience with continuous delivery, git, test automation, and build/deploy systems- Bachelor’s degree in Computer Science or equivalent.**What You Should Know About This Team**- We are a group of talented and passionate engineers who are working on developing new products within the Qualtrics platform that enable advanced market research use cases.- Our engineers collaborate closely with platform teams to ensure our products are tightly integrated and consistent with core platform behavior, while having the flexibility to choose our own architecture and the independence to quickly deliver on our business vision.- The team’s broad suite of product ownership and true mandate for full-stack development offers an amazing opportunity to drive your career development and build a strong foundational understanding across Qualtrics systems.**Our Team’s Favorite Perks and Benefits**- _We spend 10% of our time on individual engineering growth activities every quarter_- We participate in personalized Career Action Planning. You will work with your manager to design a plan based on your life experiences, values,