Claims Specialist I
hace 1 semana
About the RoleTransplace, an Uber Freight is looking for experienced customer service professionals with a background in the Claims field. Our specialists will work closely with claims adjusters to determine if an OS&D issue should be a claim while providing excellent customer service to our customers.Manage day-to-day aspects of booking, shipping, tracking, and billing on both import and export shipmentsCoordination of the OS&D ProcessStart OS&D report in access databaseGet detailed information i.e., type of issue, Item #s, description of product, etc.Get disposition from customerFill out RA if applicableFollow up until resolution of issue is completePosition requires extensive us of PC software to conduct analysis, develop reporting and correspond with customers, TSP and other members of the teamMust have the ability to positively interface with customers and TSP personnel ranging from TCs to claims managersComplete the 24 hours of coursesCrosstrain a team member for 8 hoursHelp on the training of new team membersBasic Qualifications0-1 years’ experience customer service areaBachelor’s degreeAdvanced Spanish and English written, oral, and presentation communication skillsPreferred QualificationsKnowledge of Freight IndustryMicrosoft Excel— knowledge of Microsoft Excel including but not limited to VLookup, Pivot Tables and advanced formulas
-
Claims Specialist I
hace 4 semanas
Monterrey, México Transplace A tiempo completoThis Claims Specialist I, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division.The team is responsible for resolving OS&D issues for our customers.**What you'll do**- Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issues- Provide carriers...
-
Claims Specialist I
hace 2 días
Monterrey, México Transplace A tiempo completoThis Claims Specialist I, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division. The team is responsible for resolving OS&D issues for our customers.**What you’ll do**- Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issues- Provide carriers...
-
Claims Specialist I
hace 4 días
Monterrey, México Transplace de Mexico Global A tiempo completoThis Claims Specialist I, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division. The team is responsible for resolving OS&D issues for our customers. **What you’ll do** - Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issues - Provide...
-
Claims Specialist I
hace 1 semana
Monterrey, México Uber Freight A tiempo completoAbout the Role Transplace, an Uber Freight is looking for experienced customer service professionals with a background in the Claims field. Our specialists will work closely with claims adjusters to determine if an OS&D issue should be a claim while providing excellent customer service to our customers. Manage day-to-day aspects of booking, shipping,...
-
Claims Analyst I
hace 4 semanas
Monterrey, México AIG A tiempo completoWho we are?American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.We’re also...
-
Claims Analyst I
hace 2 días
Monterrey, México AIG A tiempo completoWho we are? American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We’re...
-
Claims Specialist
hace 4 semanas
Monterrey, México Charger Logistics Inc A tiempo completoAs a world class asset-based carrier, Charger Logistics specializes in delivering your assets, on time and on budget.With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature controlled goods and HAZMAT cargo.As a Claims Analyst, you will work closely with our safety department in...
-
Claims Specialist
hace 6 días
Monterrey, México Charger Logistics Inc A tiempo completoAs a world class asset-based carrier, Charger Logistics specializes in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature controlled goods and HAZMAT cargo. As a Claims Analyst, you will work closely with our safety department in...
-
Claims Specialist Ii
hace 4 semanas
Monterrey, México Uber Freight A tiempo completoThis Claims Specialist II, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division. The team is responsible for resolving OS&D issues for our customers.What you’ll do - Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issues- Provide carriers...
-
Claims Specialist Ii
hace 11 horas
Monterrey, México Uber Freight A tiempo completoThis Claims Specialist II, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division. The team is responsible for resolving OS&D issues for our customers.What you’ll do- Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issue- Provide carriers and...
