Senior Customer Delivery Architect Telco

Qualifications 10 or more years working in the telecommunications industry 7 or more years implementing 5G or 4G network, BSS, or OSS solutions 5 or more years working in a professional services capacity across pre‑sales and delivery Hands‑on technical experience with on‑premises or off‑premises cloud platforms Working knowledge of the software development life cycle (SDLC) and agile methodologies BS level technical degree required or equivalent experience Advanced degrees in engineering, computer science, business, or relevant fields of study Enterprise IT experience Worked in a senior technical leadership role (e.g., CTO, CIO, VP, Distinguished Technologist, Senior Director, or equivalent) Experience architecting highly available, resilient, fault‑tolerant systems that utilize load balancing and horizontal & vertical scaling AWS certifications Agile certifications Openness to international travel Willingness to travel 20% annually Job Summary Are you a hands‑on technologist that has led and implemented large, complex telecom 5G network, Business Support System (BSS), or operations support system (OSS) transformation programs? Have you helped Tier 1 communication service providers automate the deployment and life‑cycle management of products, services, and network functions on the cloud? Are you able to engage in executive conversations on how telecom operators can achieve greater agility, efficiency, and sustained competitive advantage by migrating and modernizing to the cloud? The Customer Delivery Architect (CDA) falls within the Professional Services umbrella, and is principally oriented around a qualify‑deliver‑manage model. The CDA is responsible for collaborating with Professional Services leaders to dive deep into a customer's business challenges, to propose and pre‑qualify a particular set of outcomes that would result from a formal Professional Services engagement. The CDA remains meaningfully engaged with that customer, Amazon team, and project / program to ensure high‑value, predictable, and successful delivery. Responsibilities Creating, articulating, and positioning an innovative and compelling vision and value proposition for customers to deploy, migrate, and modernize to the cloud. Collaborating across AWS and partner teams to drive and shape solutions that accelerate customer's business outcomes. Working with large‑scale networks, compute, and storage architectures to help remove roadblocks in customer migration projects. Maintaining C‑level relationships with clients, stakeholders, boardrooms, and peers, becoming the “trusted advisor”. Leading and performing 5G network, BSS, and OSS cloud transformation strategy and planning workshops. Guiding customers to select the architecture, migration, and modernization approach (e.g., re‑host, re‑platform, re‑factor, and others), and formulating an effective roadmap to deploying BSS and OSS on AWS. Creating detailed plans, estimating effort, and defining the required project team for large migration programs. Translate these into professional services proposals. Working with telecom technology, business, and finance teams to create ROI and cash flow analyses required to justify cloud migrations. Understanding and mitigating migration risks faced by telecom technical, operational, and business stakeholders. This includes understanding how to minimize disruptions to marketing, sales, customer support, and operations. Leading and working with cross‑functional teams to evaluate, provide insight, and drive strategic outcomes that have the greatest impact for customers. Working in complex global organizations spanning multiple business units. This is a customer‑facing role. Being required to travel to client locations to deliver professional services when needed. #J-18808-Ljbffr