Senior Consultant

hace 4 semanas

Desde casa, México Ellucian A tiempo completo

Together we are powering the future of Higher Education:Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 26 million students in 50+ countries. We are dedicated to helping Higher Ed thrive by transforming their institutions to agile, digitally connected campuses that enable student success.Overview:The Professional Services Experience Consultant is responsible to deliver training services in support of our Ellucian Experience solution.**Where you will make an impact**Help customers improve and resolve complex business processes, making them more efficient and effective. Push the boundaries of baseline by working with integrated systems.**What you will bring**- Experience with API and messaging components.- 3 - 5 years demonstrated experience in the following areas:- Facilitating interactions with clients.- Delivering instructor led training/workshops.- Making a broad impact on project teams, functional areas, and client experience.- Guides process improvement and establishes team priorities.- Understanding and advising on system architecture and performance based on product documentation.- Working with interconnected and integrated systems.- Understanding of various phases of Service Delivery Projects;- Ability to quickly learn new products and technologies.- Strong technology understanding includes enterprise systems and web technologies.- Flexibility required to support a Global organization spanning many time zones.- Ability to deconstruct complex technical issues to identify root cause issues and articulate them to others within the team.- Strong analytical and problem-solving skills and abilities.- Experience with JavaScript and RESTful APIs.Plus:- Experience with Banner and/or Colleague (will be working with both Ellucian Banner and Colleague integration).- Working knowledge of Ellucian Ethos.- Working knowledge of Ellucian Experience.- Expertise with development languages such as Node JS, React JS.- Knowledge of various Single Sign On solutions and their configurations.What makes #Ellucianlife:- Comprehensive health coverage: family major medical expenses, dental and life insurance.- Christmas bonus 30 days- Saving fund- Monthly food coupon- 15 workdays vacation- Thrive Flex Program that allows you to contribute towards your health, financial or learning interests- 5 charitable days to support the community that supports us- Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.- Parental leave- Employee referral bonuses to encourage the addition of great new people to the team- We Foster a learning culture with:- Tuition Reimbursement Assistance- Professional development opportunitiesLI-SC1LI-Remote

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