Case Manager

hace 2 semanas

Mérida, México Solvo Global SAS A tiempo completo

**Job Title: Personal Injury Case Manager****Employment Type**: Full-Time**Please submit your resume in English. Proficiency in English is required.****Key Responsibilities****Case Management & Client Support**:- Manage all phases of personal injury cases, including pre-litigation.- Serve as the primary point of contact for clients, medical providers, and insurance adjusters.- Regularly follow up with clients to provide updates and gather information.- Request and track medical records, bills, and other supporting documents.**Documentation & Records**:- Organize and maintain client files using legal case management software.- Draft and prepare demand letters, settlement summaries, and other legal correspondence.- Maintain detailed timelines and notes for all cases.**Attorney & Team Support**:- Assist attorneys with case review and preparation.- Coordinate with investigators, doctors, and experts as needed.- Calendar and track deadlines to ensure timely case progress.**Communication & Organization**:- Communicate with professionalism and empathy in both verbal and written interactions.- Handle high-volume caseloads while maintaining accuracy and attention to detail.**Requirements**:- Strong written and verbal English skills (C1 or above preferred).- 1-3 years of experience in a legal assistant or case manager role (PI experience a plus).- Familiarity with U.S. personal injury process or willingness to learn.- Excellent organizational and time management skills.- Proficiency in Microsoft Office and/or legal case management systems.- Strong customer service and interpersonal skills.- Ability to work independently in a remote environment.**Preferred Qualifications**- Experience with legal software like Clio, Filevine, or SmartAdvocate.- Previous experience working with U.S.based attorneys or clients.- Bachelor's degree in Law, Paralegal Studies, or related field (a plus).**Compensation and Benefits**- Competitive monthly salary- Opportunity to work and grow with a U.S.based law firm- Remote position with flexibility (some overlap with U.S. business hours required)- Paid training and development opportunitiesIf you're a highly organized professional with a passion for supporting legal processes and helping clients through difficult times, we encourage you to apply.**Please submit your resume in English, highlighting any relevant legal or personal injury experience.**Application Question(s):- What are your salary expectations in pesos?- What is your English level?- Are you able to work on site or just remote? Location: C. 13 102, entre Avenida Shutan Medina, Residencial Montecristo, 97133 Mérida, Yuc.Work Location: In person

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