Tiktok Shop
hace 2 semanas
Global OperationsTikTok Shop - Automation Prompt Engineer**Location**:Mexico CityEmployment Type:RegularJob Code:A95679**Responsibilities**:Global E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. Service and Support Center (SSC) is part of the GNE organization. Our mission is to provide world-class service and experience for customers, sellers and creators.We are looking for Service Automation Prompt Engineer to drive model performance and SOP optimization to ensure continuous improvement in chatbot.**Responsibilities**:- Expand the scenarios from traditional knowledge configuration to large language models.- Tailor the qualified automation SOP based on business strategy and policy.- Launch, release and verification of the automation solution in the chabot.- Operation and maintenance process management.- Resolution effects monitoring, and opportunities finding for continuous optimization.- Collaborate with algorithm and product teams to enhance chatbot solving capability, including modeling and feature capabilities, and make chatbot more capable of issue resolving.**Qualifications**:**Minimum Qualifications**:- Bachelor's degree is required.- Direct experience in automation- Prompt Engineer experience, and understanding knowledge of large language models.- Expertise in project design, data analysis, communication, driving results, and managing change.- Strong problem-solving and issue-resolution skills, with the ability to work in a deadline-driven environment, attention to detail and the ability to multitask.**Preferred Qualifications**:- Experience in eCommerce marketplaces is a plus.- Proven experience working in a global set up and across different timezonesJob InformationAbout TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsInspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.Diversity & InclusionTikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.TikTok Accommodation
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TikTok Shop Manager
hace 5 días
Ciudad de México, Ciudad de México Activate Talent A tiempo completoJob Title: TikTok Shop ManagerJob Type: Full-Time RemoteTime Zone: PST time zoneJob OverviewWe are seeking a creative, data-driven TikTok Shop Manager to lead and optimize our presence on TikTok Shop. This role is ideal for someone who understands both e-commerce operations and short-form content strategy. The successful candidate will manage the full...
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Tiktok Shop Account Manager
hace 1 semana
Ciudad de México Zainith Agency A tiempo completo**Company Description**Zainith Agency is a marketing agency specializing in TikTok Shop onboarding, paid advertising, and consulting for branding and web page design. With over 6 years of experience managing successful eCommerce brands, we help businesses grow through tailored digital marketing strategies and strategic affiliate partnerships. Our services...
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Tiktok Shop Account Manager
hace 1 semana
Ciudad de México Zainith Agency A tiempo completo**Company Description**Zainith Agency is a marketing agency specializing in TikTok Shop onboarding, paid advertising, and consulting for branding and web page design. With over 6 years of experience managing successful eCommerce brands, we help businesses grow through tailored digital marketing strategies and strategic affiliate partnerships. Our services...
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Tiktok Shop
hace 1 hora
Ciudad de México TikTok A tiempo completoGlobal Operations TikTok Shop - Moderation Quality Assurance Program Manager **Location**: Mexico City Employment Type: Regular Job Code: A135956A **Responsibilities**: Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators....
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Tiktok Shop Account Manager
hace 1 semana
Ciudad de México Zainith Agency A tiempo completo**Company Description**Zainith Agency is a marketing agency specializing in TikTok Shop onboarding, paid advertising, and consulting for branding and web page design. With over 6 years of experience managing successful eCommerce brands, we help businesses grow through tailored digital marketing strategies and strategic affiliate partnerships. Our services...
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Tiktok Shop
hace 2 semanas
Ciudad de México TikTok A tiempo completoGlobal OperationsTikTok Shop - Home & Living Account Manager**Location**:Mexico CityEmployment Type:RegularJob Code:A89059**Responsibilities**:Team IntroThe commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.With millions of...
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Tiktok Shop
hace 2 semanas
Ciudad de México TikTok A tiempo completoGlobal OperationsTikTok Shop - Quality Assurance Program Manager**Location**:Mexico CityEmployment Type:RegularJob Code:A **Responsibilities**:Our E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user experience and work on...
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Listing Governance Operational Program Manager
hace 7 días
Ciudad de México TikTok A tiempo completoGlobal OperationsListing Governance Operational Program Manager - TikTok Shop**Location**:Mexico CityEmployment Type:RegularJob Code:A98325A**Responsibilities**:Our E-commerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user experience...
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Tiktok Shop
hace 4 semanas
Ciudad de México TikTok A tiempo completoGlobal OperationsTikTok Shop - Moderation Quality Assurance Program Manager**Location**:Mexico CityEmployment Type:RegularJob Code:A A**Responsibilities**:Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. The Moderation...
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Shop - Logistics Service Excellence Program Manager
hace 1 semana
Ciudad de México, Ciudad de México TikTok A tiempo completoGlobal OperationsTikTok Shop - Logistics Service Excellence Program ManagerLocation:Mexico CityEmployment Type:RegularJob Code:A136494AResponsibilitiesAbout the TeamLogistics Service Excellence (LSE) is a global team that acts as a bridge between TikTok Shop Logistics teams and Customer Service (CS). We act as Subject Matter Experts for the Customer Service...
