Representative, Quality Complaint
hace 2 semanas
Overview:- About Herbalife Nutrition- Herbalife Nutrition is a global nutrition company whose purpose is to make the world healthier and happier. We have been on a mission for nutrition - changing people's lives with great nutrition products & programs - since 1980. Together with our Herbalife Nutrition independent distributors, we are committed to providing solutions to the worldwide problems of poor nutrition and obesity, an aging population, skyrocketing public healthcare costs and a rise in entrepreneurs of all ages. Herbalife Nutrition offers high-quality, science-backed products, most of which are produced in Company-operated facilities, one- on- one coaching with an Herbalife Nutrition independent distributor, and a supportive community approach that inspires customers to embrace a healthier, more active lifestyle. Herbalife Nutrition's targeted nutrition, weight- management, energy and fitness and personal care products are available exclusively to and through dedicated distributors in more than 90 countries.- Through our corporate social responsibility efforts, Herbalife Nutrition supports the Herbalife Nutrition Foundation (HNF) and its Casa Herbalife programs to help bring good nutrition to children in need. Herbalife Nutrition is also proud to sponsor more than 190 world-class athletes, teams and events around the globe, including Cristiano Ronaldo, the LA Galaxy, and numerous Olympic teams.STATEMENT:The Representative, Quality Complaint is primarily responsible to work with internal and external stakeholders to assist in managing quality or safety issues and concerns. This position also assists the Safety team in the management of complaints as they relate to different areas including, consumer education, process improvement, and interdepartmental collaboration with Quality or other cross-functional teams.DETAILED RESPONSIBILITIES/DUTIES:- Routing complaints entered into complaint management databases,- Follow up with suppliers for timely responses.- Initiate and enter results of Herbalife investigation into Agile.- Develop resolution and consumer response for review and approval as necessary.- Provide training to Herbalife Regional representatives that enter product complaints.SUPERVISORY RESPONSIBILITIES:NoneJob Qualifications:REQUIRED QUALIFICATIONS:**Skills**:- Strong customer service skills- Excellent written and oral communication skills- Microsoft Office proficiency**Experience**:- 2 years industry related experience in Quality or Safety Programs**Education**:- High School DiplomaPREFERRED QUALIFICATIONS:- Agile Product Lifecycle Management/Product Quality Management proficiency- Argus Safety or AERs proficiency or comparable safety database proficiency- Complaint investigation experience- Bachelor Degree- Knowledge of Good Manufacturing Practices and/or Adverse Event Reporting regulations- Bilingual English/Spanish or other primary regional language (e.g. Chinese, French, Japanese, Korean, etc)
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Representative, Quality Complaint
hace 4 semanas
Tlaquepaque, México Herbalife A tiempo completoDescripción:- About Herbalife Nutrition- Herbalife Nutrition is a global nutrition company whose purpose is to make the world healthier and happier. We have been on a mission for nutrition - changing people's lives with great nutrition products & programs - since 1980. Together with our Herbalife Nutrition independent distributors, we are committed to...
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Sr. Associate Product Complaints
hace 3 semanas
Tlaquepaque, México Herbalife A tiempo completoOverview:**Recruiter**: Manuel Garcia**Level**: Staff IVThe Representative Quality Complaint is responsible for collaborating with other cross-functional teams to assist in managing quality complaints, safety issues with identified products for quality investigations in the system and provide support in concerns related to the product.**HOW YOU WOULD...
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Representative, Adverse Events
hace 3 semanas
Tlaquepaque, México Herbalife A tiempo completoOverview:**Recruiter: Alma Martinez**The Adverse Events (AE) Representative will work in a cross-functional capacity to support Herbalife's Adverse Event Reporting System. The AE Representative will be responsible for collecting, organizing and submitting adverse events received primarily by phone to the AE database principally for reports from the United...
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Representative, Adverse Events
hace 4 semanas
Tlaquepaque, México Herbalife A tiempo completoOverview:**_ La fecha limite para recibir aplicaciones será el próximo viernes 18 de noviembre a las 4:00 pm_**STATEMENT:The Adverse Events (AE) Representative will work in a cross-functional capacity to support Herbalife's Adverse Event Reporting System.The AE Representative will be responsible for collecting, organizing and submitting adverse events...
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Representative, Adverse Events
hace 2 semanas
Tlaquepaque, México Herbalife A tiempo completoOverview:STATEMENT:The Adverse Events (AE) Representative will work in a cross-functional capacity to support Herbalife's Adverse Event Reporting System. The AE Representative will be responsible for collecting, organizing and submitting adverse events received primarily by phone to the AE database principally for reports from the United States, Canada,...
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Representative Bo Refunds
hace 2 semanas
Tlaquepaque, México Herbalife A tiempo completoOverview:**Representative Back Office R&R, Bilingual****Recruiter**:Alma Martinez**Reports to**: Ricardo Gonzalez**-Staff III-****Overview**:The Contact Center Refunds & Repurchase Representative must utilize knowledge of the Herbalife Marketing Plan, Rules of Conduct, employ analytical and research techniques to determine refunds eligibility. Perform...
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Representative Bo Refunds
hace 1 semana
Tlaquepaque, México Herbalife A tiempo completoOverview:**Recruiter: Alma Martinez****This position reports to: Ricardo Gonzalez****Representative Back Office R&R, Bilingual****GBS-Staff III-R&R-Las Fuentes**The Contact Center Refunds & Repurchase Representative must utilize knowledge of the Herbalife Marketing Plan, Rules of Conduct, employ analytical and research techniques to determine refunds...
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Representative Bo Refunds
hace 1 semana
Tlaquepaque, México Herbalife A tiempo completoOverview: **Recruiter: Alma Martinez** **This position reports to: Ricardo Gonzalez** **Representative Back Office R&R, Bilingual** **GBS-Staff III-R&R-Las Fuentes** The Contact Center Refunds & Repurchase Representative must utilize knowledge of the Herbalife Marketing Plan, Rules of Conduct, employ analytical and research techniques to determine refunds...
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Quality Assurance Specialist
hace 4 semanas
Tlaquepaque, México DSV A tiempo completoIf you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.Job Req Number: 93659Time Type: Full TimeSeguimiento continuo a las responsabilidades asignadas por el Supervisor inmediato en actividades generales y de Calidad. Cumplimiento...
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Quality Assurance Specialist
hace 4 semanas
Tlaquepaque, México Dsv A tiempo completoIf you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.Job Req Number: *****Time Type: Full TimeSeguimiento continuo a las responsabilidades asignadas por el Supervisor inmediato en actividades generales y de Calidad.Cumplimiento...
