Omnichannel E-Commerce Sr. Manager

hace 4 semanas

distrito federal, México PPG A tiempo completo

As an Omnichannel E-commerce Sr. Manager at PPG Comex, you will lead the strategic transformation of a 360° omnichannel vision, including physical, digital, and new platforms. This role is crucial to manage the omnichannel technologies and strategies, enhancing the customer experience across all touch points. You will report directly to the Omnichannel Head and collaborate with global teams and external suppliers.

Key Responsibilities

  • Lead the development of an omnichannel commerce strategy that ensures consistency and quality across all channels by coordinating the integration of new technologies and processes to enhance the customer experience.
  • Lead a team of specialists in payment gateways, media mix, catalog execution, and product value.
  • Improve Omnichannel Lab strategy including social commerce, display commerce, marketplace enablement, last mile, assisted commerce (physical stores, call centers, inspirational stores, and latest platforms).
  • Develop omnichannel commerce strategies that integrate physical, digital, and latest platforms. Monitor and report on the performance of omnichannel projects, identifying areas for improvement.
  • Manage financial resources and budgets to ensure delivery of projects within established timelines.
  • Responsible for the scope of: Architectural coatings, Hardware, and Central America.
  • Identify opportunities for improvement and optimization in existing e-commerce, virtual advisor, and artificial intelligence projects.

Qualifications

  • Bachelor's Degree.
  • 5+ years of experience in e-commerce and omnichannel strategy (content management platforms, pricing and product systems, and data analytics tools).
  • Experienced in generating indicators, plans, forecasts, investments, and reports.
  • Desirable to have understanding and application of Agile and project management methodologies (Scrum, SAFe, Agile, and PMI).
  • Fluent English mandatory.
  • Skills: Leadership, communication, teamwork, and inspiring thinking.

Benefits like pension plan, medical insurance, life insurance, salary will be reviewed in the interview meeting.

This job posting may have multiple locations listed. A successful candidate may work remotely and not be offered to relocate.

About us:

Here at PPG, we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – every day.

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability, and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit and follow @PPG on Twitter.

The PPG Way

Every single day at PPG:

  • We partner with customers to create mutual value.
  • We are "One PPG" to the world.
  • We trust our people every day, in every way.
  • We make it happen.
  • We run it like we own it.
  • We do better today than yesterday – every day.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity, or expression. If you need assistance to complete your application due to a disability, please email

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

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