Especialista en soporte técnico
hace 2 días
Join our team at Cart.com as a Tech Support T1 Jr . Are you passionate about technology and enjoy helping customers solve issues? Here’s your chance to join a dynamic team dedicated to delivering top-notch support Position: Tech Support T1 Location: On-site in El Jacal, Querétaro Pay range and compensation package Pay up to $17,500 MXN (before taxes). Schedule: Monday to Friday Food vouchers, 30-day aguinaldo, and 35% vacation bonus. Comprehensive life and medical insurance. Growth opportunities as we continue to expand Responsibilities Provide high-quality, multi-channel customer support (email, messaging, and phone) that meets Client’s standards for productivity and customer satisfaction. Technical support Prioritize and organize customer support tickets effectively. Monitor and report trends or issues that may affect customer experience. Maintain in-depth knowledge of Client’s products and identify optimal solutions, tracking any bugs and suggesting UX improvements across brands. Assist customers with: Finding and purchasing phone numbers Porting numbers in and out Managing accounts (billing, number management, etc.) Share helpful resources from Zendesk Help Center and recommend content updates as needed. Participate in weekly team meetings and daily Slack communication, collaborating with team members to enhance support. Manage time efficiently to meet or exceed targets in both remote and in-office settings. Qualifications Experience in technical support or similar roles. Strong English proficiency (reading, writing, and speaking). Strong communication and problem-solving skills. Equal Opportunity Statement If you’re ready to make a difference in our customers’ experience and grow with an innovative team, let’s talk Apply we’re excited to learn more about you
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Soporte Tecnico
hace 2 días
Queretaro Metropolitan Area, México HCLTech A tiempo completoHCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services,...
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Soporte Tecnico
hace 3 días
Queretaro Metropolitan Area, México HCLTech A tiempo completoHCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services,...
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Soporte Tecnico
hace 1 día
Queretaro Metropolitan Area, México HCLTech A tiempo completoHCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services,...
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Lider de Soporte Tecnico
hace 5 horas
Queretaro Metropolitan Area, México HCLTech A tiempo completoHCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services,...
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8 Soporte Tecnico
hace 1 día
Queretaro Metropolitan Area, México HCLTech A tiempo completoHCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services,...
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8 Soporte Tecnico
hace 5 horas
Queretaro Metropolitan Area, México HCLTech A tiempo completoHCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services,...
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Lider de Soporte Tecnico
hace 1 día
Queretaro Metropolitan Area, México HCLTech A tiempo completoHCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services,...
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Especialista en soporte técnico
hace 3 días
Queretaro Metropolitan Area, México Cart.com A tiempo completoJoin our team at Cart.com as a Tech Support T1 Jr.Are you passionate about technology and enjoy helping customers solve issues? Here’s your chance to join a dynamic team dedicated to delivering top-notch support!Position: Tech Support T1Location: On-site in El Jacal, QuerétaroPay range and compensation packagePay up to $17,500 MXN (before taxes).Schedule:...
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Especialista en soporte técnico
hace 2 días
Queretaro Metropolitan Area, México Cart A tiempo completoJoin our team at as aTech Support T1 Jr.Are you passionate about technology and enjoy helping customers solve issues? Here's your chance to join a dynamic team dedicated to delivering top-notch supportPosition: Tech Support T1Location: On-site in El Jacal, QuerétaroPay range and compensation packagePay up to $17,500 MXN (before taxes).Schedule: Monday to...
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Ingeniero especialista PLC SIEMENS
hace 1 día
Queretaro Metropolitan Area, México INTENANCE A tiempo completoSobre nosotros:INTENANCE es una Ingeniería líder en Mantenimiento y Operaciones Industriales situada en España, UK, México y Dinamarca con más de 1000 técnicos especializados en plantilla. Su cartera de clientes y proyectos esta diversificada entre Aeronáutica, Aeroespacial, Automoción, Energía, Industria, Petroquímica, Bienes de Equipo y Bienes de...
