Banamex - Ethics Group Manager C14 (Matter Handling)

Serves as senior risk manager for Independent Compliance Risk Management (ICRM)’s Citi Ethics Office responsible for establishing and communicating Citi’s ethical values and principles through Citi’s Code of Conduct and Code of Conduct training, managing Citi’s Ethics Hotline, working with business and control functions to identify control enhancements, and reporting on significant matters to Citi’s internal and external stakeholders, including the Audit Committees of the Board of Citibank, N.A. and Citigroup Inc. The Ethics Office works with internal and external partners all over the world on internal investigations of employee-related issues. The team closely coordinates with other Citi control functions to handle investigations and to identify and escalate matters as appropriate.**Responsibilities**:- Coordinating the timely investigation and effective management of matters reported to the Ethics Office.- Managing a team or multiple teams of Compliance professionals. Responsible for hiring, compensation, performance appraisals, staff development, training, etc.- Assisting with the review and assignment of matters reported to the Ethics Office to the appropriate control function partners. Providing direction and guidance to control function partners performing ethics-related investigations.- Participating in investigations, resolutions and follow up of matters as needed.- Identifying and reporting trends, significant matters and compliance issues to senior management.- Developing charts/analyses to highlight trends, correlations and key issues.- Liaising with partners in businesses, ICRM, Human Resources, Legal, Security, and other functions, as appropriate, on investigations and other Ethics Office initiatives.- Making appropriate recommendations to improve controls and systems.- Assisting in preparation of reports and metrics for distribution to business committees, senior management, auditors and regulators.- Assisting with other Ethics Office initiatives as needed.- Additional duties as assigned.**Qualifications**:- Expertise of Compliance laws, rules, regulations, risks and typologies;- Excellent written, verbal and analytical skills- Must be a self-starter, flexible, innovative and adaptive;- Highly motivated, strong attention to detail, team oriented, organized- Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging- Ability to work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization; to influence and lead people across cultures at a senior level- Experience in managing regulatory exams and relationships with examiners, auditors, etc.- Awareness of regulatory requirements including local and US laws, international and industry standards- Advanced knowledge in area of focus**Education**:- Bachelor’s/University degree, Master’s degree preferred- Experience of at least 10 years in handling ethical investigations, internal investigation processes.- Preferred Lawyer degree or experience in internal investigations, Internal Control, Compliance, Internal Audit, Risk management areas.- Supplier management / vendors and implementation of Ethics Line knowledge.- Policies, regulations and risk management knowledge.- Code of Conduct knowledge (implementation or updating)- Fully bilingual, advanced English required (speaking, reading, and writing).- Project management and organization.Softskills:- Follow-up and negotiation with different internal areas.- Analytical profile, attention to detail, negotiation and leadership- **Job Family Group**:Legal- **Job Family**:Ethics- **Time Type**:Full time-- View Citi’s _EEO Policy Statement_ and the _Know Your Rights_ poster._