Senior Sales Solution Architect Mexico City

**Sales Solution Architect - Retail Technology****Primary Responsibilities**:- Collaborate with the team to build and execute tactical and strategic consultative sales plans aimed at acquiring new clients.- Respond to RFPs/RFIs, ROI, and TCO requests in a timely and professional manner to support business success.- Develop, present, and demonstrate the solutions during group meetings with the Sales team.- Emphasize product features such as vision, strategy, architecture, and design flexibility.- Establish and maintain close working relationships with business partners across Latin America.- Assist partners with technical support related to the setup and configuration of the company’s solutions.- Technical sales support for the assigned accounts and customers in the Latin America region.- Share responsibility with sellers for revenue, profit, and product objectives.- Support the achievement of revenue targets (quota) as defined by the business.- Offer consultation to the Product Development team based on customer requirements and suggestions for improvements and innovations.- Provide technical feedback and consultation to the development team to facilitate issue resolution.- Participate in "Voice of the Customer" initiatives to improve customer satisfaction and product quality.**Required Skills and Competencies**:- **Sales and technical knowledge**:- Experience working with Sales Teams, Customers, Partners, and third-party vendors.- Ability to identify customer/prospect requirements and translate them into tailored solutions.- Expertise in designing comprehensive solutions for customer initiatives involving both **hardware and software.**:- Knowledge of installation, systems integration, support services and maintenance.- Familiarity using drivers, SDKs, and technical tools for hardware demos.- Proficiency in **POS Hardware and Software, Self-Checkout systems,**Promotions platforms, Loyalty programs, Payment solutions, Back office, Mobile shopping, eCommerce, and other retail technologies.- Knowledge about infrastructure technologies including Containers, VMs, Databases, and Networking.- Understanding of enterprise and cloud infrastructure with experience in platforms like Azure, AWS, and Google Cloud.- Familiarity with microservices and container technologies (Docker, Kubernetes, OpenShift, etc.).- **Retail Industry Knowledge**:- Deep understanding of front-of-store operations including checkout flows, returns, promotions, inventory control, and overall customer experience.- Ability to demo software solutions tailored to retail environments.**Communication and Soft Skills**:- **Empathy & Business Understanding**:- Strong analytical abilities to evaluate customer needs, pain points, challenges, and opportunities, particularly those related to retail technology.- High empathy for store associates, end users, and retail business needs.- Customer-centric mindset with the ability to align solutions to business outcomes.- **Effective Communication**:- Strong verbal and written communication skills.- Ability to convey technical concepts clearly to non-technical audiences and to confidently present to C-level executives.- **Adaptability, Collaboration and Learning**:- Capacity to thrive in fast-paced, changing environments.- Willingness and ability to self-learn new hardware and software solutions.- Comfortable working cross-functionally with internal teams and external stakeholders.- Proven ability to build relationships and influence at multiple organizational levels.**Qualifications**:- **Education**:- Bachelor’s degree in computer engineering, information systems, mechatronics engineering, or related field.- Equivalent experience in retail technology is acceptable.- **Professional Experience**:- 8+ years in solution architecture, pre-sales, or systems integration within the retail industry.- **Languages**:- Fluent in **Spanish and English** (written and spoken).