ServiceNow Developer 2709

Hace 15 horas

workfromhome, ciudad de méxico Xideral Jornada completa

ServiceNow Developer – Remote (Mexico)

We are seeking an experienced and highly skilled ServiceNow Developer with 6+ years of overall IT experience and strong hands‑on expertise in the ServiceNow platform to join a long‑term project with Tech Mahindra . This role is ideal for professionals who enjoy working in Agile environments, building scalable platform solutions, and collaborating with distributed teams.

Key Responsibilities:

  • Design, develop, and maintain solutions on the ServiceNow platform .

  • Develop and customize functionality using JavaScript, Glide scripting, Script Includes, and Scheduled Jobs .

  • Design and implement backend APIs, data structures, and integrations to support content delivery and search capabilities.

  • Troubleshoot issues across ServiceNow content pipelines and identify root causes across system components.

  • Collaborate with cross‑functional and distributed teams in Agile/Scrum environments .

  • Support platform enhancements related to AI experiences or ITX/Technology workflows, depending on specialization

Technical Skills Required:

  • 6–10 years of total experience in software or platform development.

  • 5+ years of hands‑on experience with ServiceNow (Tech Leads) or 5–7 years (Mid-level).

  • Strong proficiency in JavaScript .

  • Solid experience with Glide scripting, Script Includes, and Scheduled Jobs .

  • Experience with ServiceNow integrations (REST/SOAP) .

  • Strong platform troubleshooting and debugging skills.

  • Advanced English for professional communication

Nice to Have / Preferred Skills:

  • Experience with Service Portal and UI Builder .

  • Knowledge of Virtual Agent, Now Assist, AI or GenAI (for AI Experiences).

  • Hands‑on experience with ITAM, SPM, or ITSM Change Management (for ITX/Technology workflows).

  • Background in AI/ML (required only for AI/ML‑focused profiles).

  • Experience working on large‑scale, enterprise ServiceNow implementations

Soft Skills:

  • Strong communication skills.

  • Leadership and proactive mindset.

  • Empathy and teamwork.

  • Problem‑solving and analytical thinking.

Location & Schedule:

  • Location: Remote (Mexico)

  • Schedule: Monday to Friday, 9:00 AM – 6:00 PM

Qualifications:

  • Bachelor’s degree or higher in Computer Science, IT, or a related field.

  • Advanced English (spoken and written).

  • Strong commitment and ability to work independently in remote environments.

How to Apply:

Please send your resume in English (without letterhead) , highlighting your experience with ServiceNow development , JavaScript, integrations, and any exposure to AI, Virtual Agent, ITSM, ITAM, or platform customization projects .