Head Golf Professional

Discovery Land Company's location in Los Cabos México, Chileno Bay Golf and Beach Club, is currently seeking a **Head Golf Professiona**l that will be responsible of managing the Golf Operations Department and work closely with the Director of Agronomy and other Department Heads, while reporting to the DOG. The position will promote an exceptional “club member golf experience” and provide creative services and programs for all members and guests. The HP is expected to be a strategic leader of the golf experience at Chileno Bay and therefore a person of intellect, vision, and planning acumen.**_Key Responsibilities:_**Golf Operations Management- Oversee tee time reservation, starting, monitoring, and pace of play- Track and verify all players and guests, green fees, golf cars, club care, and other charges necessary, and facilitate accurate accounting and recordkeeping- Oversee golf car fleet while ensuring proper maintenance and recordkeeping- Develop and manage an innovative tournament, events and clinics that service all member types- Oversee the operations of a well-managed practice facility- Provide professional club repair and club fitting services- Ensure the proper storage, safety, and cleaning of golf equipment- Play golf with a variety of members and/or guests as time permits- Administer the Rules of Golf and educate staff. Promote and provide Rules of Golf clinics to the membership- Develop, maintain, update, and utilize customer databaseRetail Management- Oversee retail merchandise concession in step with the mission of the golf operation and facility- Maintain a profitable golf merchandising operation- Oversee development of buying plans and all golf related purchasing- Supervise physical inventories, present a diverse and desirable array of golf equipment, apparel, accessories- Assist in the development of necessary systems utilizing POS to safeguard inventories- Establish accurate recordkeeping policies and procedures- Supervise and train all golf shop staff to maximize sales opportunities- Ensure member database includes and tracks important dates, spending, sizes, preferences- Maintain and attractive and orderly appearance in and around the golf shop- Conduct accurate and timely inventory countsPlayer Development- Develop, provide, and oversee an enhanced golf instruction program offering individual and group clinics for all levels. Ensure that the services of a well trained staff of professional instructors are available where required- Develop and oversee player development programs- Focus on programs for women, families, seniors, and juniors- Assist with the training of the full facility staff in regard to player development and encourage their participationGolf Administration- Recruit, hire, train, motivate, and supervise all golf department staff and maintain accurate payroll records- Ensure evaluations and annual reviews are completed and recorded for all applicable staff- Attend staff meetings as scheduled by management and schedule staff meetings with golf operations personnel- Update and maintain golf shop policies and procedures and job descriptions and ensure they are adhered to and posted in the proper areas- Maintain safety standards and safety equipment within requirements- Assist in the publications of newsletters, informational, and promotional materials- Oversee the administration of the golf handicap program- Adhere to, enforce, and implement policies and procedures of the facility- Setup regular written communication with supervisor to include facility, programming, staff and member updatesBusiness and Financial- Responsible for the financial and operational performance of the golf shop operations and golf services- Ensure all financial goals and objectives are being achieved- Assist in the development and preparation of budgets, including forecasting and review of all golf operations revenues and expenses on a daily, weekly, monthly, and annual basis- Ensure systems controls are in place to safeguard assets, revenues, and resources- In keeping with facility goals, utilize yield management techniques to maximize course usageOther Facility/Departmental Responsibilities- Work closely with all department heads to achieve the goals and objectives of the facility- Maintain a close working relationship with the Golf Course Superintendent and provide advice on course playability and tournament set up- Coordinate plans with the Food and Beverage Manager for food and beverage needs for all golf functionsKnowledge, Skills and Traits- Maintain PGA of America membership in good standing in an active classification- Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations- Fundamental supervisory practices and principles- Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees- Strong organizational, planning and pri