Rating & Billing Specialist

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.DARE TO GROW Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?**Key Responsibilities**:Review and verify billing data meticulously for accuracy to guarantee customers are invoiced correctly according to contracted rates and services delivered.Generate and deliver invoices promptly, ensuring clear, professional communication and compliance with company standards.Investigate and resolve billing discrepancies efficiently by analysing billing errors, liaising with internal departments, and maintaining precise documentation of resolutions.Communicate professionally with customers regarding billing inquiries, providing expert support and timely responses to maintain positive client relationships.Assist with month-end closing processes to support accurate financial reporting, including reconciliation and preparation of billing records.Collaborate with cross-functional teams such as finance, sales, and transportation to ensure seamless billing operations and resolve operational challenges proactively.Conduct daily billing and auditing activities of assigned claims to maintain compliance and financial accuracy.Ensure compliance with all applicable company policies and state and federal regulatory requirements related to billing and transportation operations.**Additional Expectations**:Maintain detailed and organised records to support audit requirements and internal controls.Continuously improve billing procedures by identifying inefficiencies and proposing enhancements.Keep up to date with regulatory changes affecting billing and transportation services to ensure ongoing compliance.Work efficiently in a fast-paced environment, managing priorities effectively while maintaining high standards of accuracy.Demonstrate strong problem-solving skills and a customer-focused approach to effectively address billing concerns.Support team training and knowledge sharing to foster a collaborative and inclusive work environment.**About the Role and Your Impact**:Joining CEVA Servicios de Mexico as a Rating & Billing Specialist means contributing to a vital function that secures the company’s revenue accuracy and customer satisfaction. Your role will impact financial integrity and operational reliability, providing a foundation for sustainable business growth. This position offers opportunities to develop expertise in billing systems, regulatory compliance, and client communication within the dynamic transportation sector.**About CEVA Servicios de Mexico**:We are committed to operational excellence, innovation, and integrity. At CEVA Servicios de Mexico, we value diversity and inclusion, providing a respectful workplace where all team members can thrive professionally and personally. Joining our team means becoming part of an organisation dedicated to continuous improvement and delivering outstanding service to our customers.As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.