Technical Account Manager
hace 2 semanas
Be among the first 25 applicants. Job Summary: We’re hiring a Technical Account Manager (TAM) with a strong background in AWS cloud technologies. You’ll provide guidance to both new and existing customers about AWS technologies, services, and offerings. You’ll collaborate with other Rackspace teams to develop and deliver innovative solutions using various public cloud services. Your role involves helping customers rethink their technical platforms and application landscapes, promoting cloud-native technologies, and driving innovation within their business. Work Location: If located in Mexico City, a hybrid schedule of two days in the office and three days remote is preferred. Fully remote work is available in Aquascalientes, Jalisco, Nuevo Leon, Puebla, or Queretaro. Key Responsibilities: Conduct implementation calls. Present proposals and grow the installed base. Understand invoicing, contracts, proposals, and renewals. Manage escalations with guidance. Identify issues, understand causes, and determine solutions. Assess deficiencies in customer configurations and forecast potential issues. Describe options and highlight key differences. Act as the primary technical advocate for customers. Work with cloud engineers, CSMs, and stakeholders to translate business and technical goals into solutions. Provide ongoing support and advocacy for workloads. Introduce innovative technologies and products to customers. Ensure AWS cloud efficiency and operational excellence with minimal hands-on involvement. Qualifications: 6+ years of relevant experience. AWS Solutions Architect Associate or similar AWS certification preferred. Excellent communication skills in Spanish and English. Deep technical knowledge of AWS technologies, services, and offerings. Ability to conduct AWS Well Architected Framework reviews. Ability to scale customer configurations. Experience with account management tools. Ability to drive the technical strategy for cloud-native transformations. Strong knowledge of configuration build processes. About Rackspace Technology: We are multicloud solutions experts, combining leading technologies across applications, data, and security to deliver end-to-end solutions. Recognized as a top place to work by Fortune, Forbes, and Glassdoor, we attract and develop top talent. Join us to embrace technology, empower customers, and shape the future. We value diversity and are committed to equal employment opportunities. If you require accommodation due to a disability or special need, please let us know. #J-18808-Ljbffr
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Technical Account Manager
hace 2 días
WorkFromHome, México Transmit Security A tiempo completoTechnical Account Manager Join Transmit Security as a Technical Account Manager and help businesses build secure, trusted end‑to‑end digital identity journeys. About the Role As a Technical Account Manager you will build key technical and business relationships, enable customers to fully leverage the Transmit platform, and deliver world‑class customer...
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Technical Account Manager
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WorkFromHome, México Yuno A tiempo completoTechnical Account Manager Remote, LATAM, Full Time, Individual Contributor, 2 years of experience About Yuno Yuno enables any company to accept all available payment methods and manage fraud detection and prevention through a single integration. Founded by experts in the payments and IT industries, Yuno has built a high‑performance payment orchestrator...
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Technical Account Manager
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WorkFromHome, México Medium A tiempo completoAbout DEUNA DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. Built by the team behind DEUNA—the fastest-growing Commerce OS in Latin America—ATHIA combines payment intelligence, checkout...
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Remote Technical Account Manager — Payments Platform
hace 2 semanas
WorkFromHome, México Medium A tiempo completoA fintech startup is looking for a Technical Account Manager to support merchants post-launch. You will monitor technical health, handle incidents, and aid merchants with their technical needs. Ideal candidates have 3+ years in account management or support, strong technical skills in payment ecosystems, and are fluent in Spanish and English. The role offers...
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Remote Technical Account Manager – Payments Platform
hace 3 semanas
WorkFromHome, México Medium A tiempo completoA dynamic payments startup in Mexico City seeks a Technical Account Manager. You will be the primary technical contact for merchants, ensuring operational stability and satisfaction. Key responsibilities include monitoring technical health, managing incidents, and collaborating with teams on improvements. The ideal candidate has 3+ years of experience in...
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Technical Account Manager
hace 2 semanas
WorkFromHome, México Transmit Security A tiempo completoTransmit Security gives businesses the modern tools they need to build secure, trusted and end-to-end digital identity journeys to innovate and grow. Transmit Security serves many of the world’s largest banks, insurers, retailers, and other leading brands, collectively responsible for more than $1.3 trillion in annual commerce. If you thrive in a dynamic...
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Remote LATAM Technical Account Manager
hace 1 hora
WorkFromHome, México Hopper A tiempo completoA leading travel tech company is seeking a Technical Account Manager to serve as a primary technical contact for multiple strategic partners, ensuring effective communication and support for technical inquiries. This role emphasizes problem-solving, analytical skills, and collaboration with different internal teams. The ideal candidate will have experience...
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Remote LATAM Technical Account Manager
hace 1 hora
WorkFromHome, México Hopper A tiempo completoA leading travel tech firm in Mexico is seeking a Technical Account Manager who will serve as a primary technical point of contact for strategic partners. This role involves validating technical issues, collaborating with cross-functional teams for process improvements, and ensuring partner inquiries are addressed promptly. Candidates should possess strong...
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Technical Account Manager
hace 3 semanas
WorkFromHome, México Okta A tiempo completoGet to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and...
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Technical Account Manager
hace 3 semanas
WorkFromHome, México Yuno A tiempo completoRemote, LATAM, Full Time, Individual Contributor, 2 years of experience Who We Are Yuno enables any company to accept all available payment methods and manage fraud detection and prevention through a single integration. Our strength is in our people, founded by a team of experts in the payments and IT industries, Yuno has built a high-performance payment...
