Technical Support Engineer
hace 2 semanas
What's the role?:**Main Responsibilities**- Provides expert, fast, and effective resolution to customers’ technical issues. Operates as the go-to technical expert for HERE products.- Supports developers using HERE Location APIs and authors code samples, tutorials, and technical articles for the developer community.- Manages incident response and escalation. Facilitates root cause analysis.- Improves the HERE product portfolio by providing customer insights and requirements for product development and innovation and implements corrective actions.- Innovates, breaks silos, and challenges the status quo in the pursuit of customer success.Who are you?:You are passionate about customer success, excited about learning new technologies and someone who loves sharing knowledge with others.- 5+ years of relevant technical experience of which 2+ years in technical pre-sales, technical customer support, technical consulting or similar customer facing roles.- Full-Stack developer skills: front-end, back-end, database, software design, webservices, microservices.- Experience with Java, C++, Python, and web development recommended.- Mobile Application Development experience, APIs, SDK (iOS/Android) required.- Proficiency with networking concepts such as DNS, HTTP, SSL, OSI Model, and TCP/IP.- Solid experience with SQL, ArcGIS, Oracle, DBMS is required. Experience with spatial databases is a plus.- Familiarity with location technologies including map tiles, geocoding, search, navigation, GPS, routing, positioning, rendering and traffic. Understanding of infotainment, telematics, and wireless communication technology preferred.- Incident and escalation management experience in 24/7 mission critical systems.- Strong problem-solving, analytical & troubleshooting abilities including Log & Data analysis in multi-user, high availability platforms.- Degree in Computer Science, Electrical Engineering, or related fields.- Self-starter and proven record of executing in fast-moving, cross-functional environments.- Excellent oral and written communication skills (technical and non-technical) in English.Who are we?:
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Lead Technical Support Engineer
hace 4 semanas
León, México HERE Technologies A tiempo completoWhat's the role?:**MAIN RESPONSIBILITIES**:- Must be the go-to technical expert on HERE products:- Analyze test and debug software issues reported by the Customers- Deliver a swift and effective response until the issue is resolved and the situation is normalized.- Address the issue in a systematic approach coordinated across teams and stakeholders to ensure...
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Lead Technical Support Engineer
hace 2 días
León, México HERE Technologies A tiempo completoWhat's the role?: **MAIN RESPONSIBILITIES**: - Must be the go-to technical expert on HERE products: - Analyze test and debug software issues reported by the Customers - Deliver a swift and effective response until the issue is resolved and the situation is normalized. - Address the issue in a systematic approach coordinated across teams and stakeholders to...
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Technical Field Support Engineer
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Centro de San Pedro Garza García, Nuevo León, México KONE A tiempo completoFounded in 1910,KONEis a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help...
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Cse - Plant Support Principal Engineer
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León, México JLG A tiempo completo**About JLG, an Oshkosh company****JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training...
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Cse - Plant Support Principal Engineer
hace 14 horas
León, México JLG A tiempo completo**About JLG, an Oshkosh company** **JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training...
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Senior Electrical Engineer, Steam Turbine Design
hace 3 semanas
León, México Ge Gas Power A tiempo completoA leading energy solutions company in León, Mexico is seeking an experienced Electrical Engineer for structural component design and support for Steam Turbines.The role requires a Bachelor's degree in Electrical Engineering, project management skills, and proficiency in English and Spanish.Responsibilities include leading technical problem-solving efforts,...
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A&p Technician
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Nuevo León, México STS Technical Services A tiempo completoSTS Technical Group specializes in three distinct industries... workforce management, engineering, and additive manufacturing. Our workforce management team has over 40 years of expertise, and the company is considered one of the Top 100 Staffing organizations in the United States. Our Technical Design team is home to STS' engineers and technical support...
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A&p Technician
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Nuevo León, México STS Technical Services A tiempo completoSTS Technical Group specializes in three distinct industries... workforce management, engineering, and additive manufacturing. Our workforce management team has over 40 years of expertise, and the company is considered one of the Top 100 Staffing organizations in the United States. Our Technical Design team is home to STS' engineers and technical support...
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Senior Electrical Engineer, Steam Turbine Design
hace 3 semanas
León, México Ge Gas Power A tiempo completoA leading energy solutions company in León, Mexico is seeking an experienced Electrical Engineer for structural component design and support for Steam Turbines. The role requires a Bachelor's degree in Electrical Engineering, project management skills, and proficiency in English and Spanish. Responsibilities include leading technical problem-solving...
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Senior Electrical Engineer, Steam Turbine Design
hace 3 semanas
León, México Ge Gas Power A tiempo completoA leading energy solutions company in León, Mexico is seeking an experienced Electrical Engineer for structural component design and support for Steam Turbines. The role requires a Bachelor's degree in Electrical Engineering, project management skills, and proficiency in English and Spanish. Responsibilities include leading technical problem-solving...
