QA Monitors

hace 3 semanas

Hermosillo, México Grupo Estrategia A tiempo completo

Call center experience- Make sure that the client's requirements are fulfilled in the calls.- Achieve the growth of the agents- boost sales results- Comply with all the requirements that the Companies / Products request us- helps achieve the goal in percentages requested by the Companies to which we provide the service

  • Supervisor; Quality

    hace 1 semana

    Hermosillo, México Allegro Response Teleservices A tiempo completo

    **Supervisor; Quality & Development** The Supervisor, Quality and Development is responsible for coordinating and aligning the efforts between the quality assurance team and the training team. They are responsible for developing and sharing information with the customer service and sales team that will achieve client and Allegro goals. QA monitors and...

  • Trainer

    hace 5 días

    Hermosillo, México Support Services Group A tiempo completo

    The purpose of the Trainer is to oversee, develop and administer training programs, for both the client they represent and the employees that support the specified client brand. They assess training and development needs for the organization, while helping individuals and groups to develop skills and knowledge. Their scope includes, but is not limited to,...