Ops. Sup. Analyst 1

hace 4 semanas


Ciudad de México Citi A tiempo completo

The Fraud Ops Analyst is an entry level position responsible for assisting in efforts to ensure fraud risk policy and controls are applied to minimize the impact of fraud incidence and prevent loss in coordination with the Fraud Operations team. The overall objective of this role is to assist in managing fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.**Responsibilities**:- Perform short and long term forecasting analysis and standardized fraud analysis- Make judgments based on practice and precedence, and work within guidelines, under general supervision- Develop and maintain working knowledge of business/industry standards and practices- Demonstrate fundamental understanding of how the team interacts with others in accomplishing the objectives of the area- Identify inconsistencies in data or results, and exchange information in a concise and logical way- Impact the business directly through the quality of the tasks/services provided**Qualifications**:- Relevant experience in a related role- Knowledge and previous experience in the Investigation and Fraud claims process- Experience in trend analysis and alerts in early fraud detection- Extensive knowledge of the Bank's Transactional Processing platforms- Proficient in Microsoft Office and Access- Consistently demonstrates clear and concise written and verbal communication- Demonstrated ability to remain unbiased in a diverse working environment**Education**:- Bachelor’s degree/University degree or equivalent experienceResponsible for Quality oversight and monitoring that our guidelines are met.Responsible for completing all types of quality and control reviews.Performance and responsibilities comply with timeliness of work, quality of reviews and monthly/yearly scorecards.Oversee Quality procedures and keep them current.Tasks meeting timeliness or come up with plans to keep all work current.Collaborate in the identification of root cause analysis on defects.Assist with requests and may interface with compliance and audit examiners.Analyze and identify risks based upon information provided when reviewing or adding new reviews.Act as a consultant to the business regarding process improvements for quality reviews.Ensure appropriate controls are in place for all work performed.Drive corrective actions and develop corrective action recommendations.Interaction with multiple MIS and system teams to ensure data is available for result analysis.Interaction with Ops Quality Control team members located in multiple sites.Help drive consistency between the functions of Consumer Operations through quality reviews, control reviews, audit feedback and results.- **Job Family Group**:Operations - Services- **Job Family**:Fraud Operations- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting


  • Ops Sup Analyst

    hace 2 semanas


    Ciudad de México Citibank (Switzerland) AG A tiempo completo

    ## For additional information, please review .Ops Sup Analyst page is loaded## Ops Sup Analystlocations: Ciudad De Mexico Distrito Federal Mexicotime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 16, 2026 (24 days left to apply)job requisition id: The Ops Sup Analyst 2 is an intermediate level position responsible for providing...

  • Ops Sup Analyst 1

    hace 2 semanas


    Ciudad de México Citi A tiempo completo

    The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...

  • Ops Sup Analyst 1

    hace 2 semanas


    Ciudad de México Citi A tiempo completo

    The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...

  • Ops Sup Analyst 1

    hace 4 días


    Ciudad de México, CDMX Citi A tiempo completo

    The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...

  • Ops Sup Analyst

    hace 1 semana


    estado de méxico Citi A tiempo completo

    Join to apply for the Ops Sup Analyst role at Citi . The Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core...

  • Ops Sup Analyst 1

    hace 4 semanas


    Ciudad de México Citi A tiempo completo

    The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...

  • Ops Sup Analyst 1

    hace 2 semanas


    Ciudad de México Citi A tiempo completo

    The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...

  • Ops Sup Analyst 1

    hace 2 días


    Ciudad de México Citi A tiempo completo

    The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...

  • Ops Sup Analyst 1

    hace 1 semana


    Ciudad de México Citi A tiempo completo

    The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...

  • Ops Sup Analyst 1

    hace 1 semana


    Ciudad de México Citi A tiempo completo

    The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...